Top Remote Customer Success Jobs in Rochester, NY
The Senior Director, Client Strategy & Delivery will lead the delivery of complex consumer-facing projects, manage multiple accounts, and build strong relationships with client stakeholders. Responsibilities include project oversight, team leadership, product strategy, and driving business development initiatives while focusing on client satisfaction and internal team empowerment.
The Reimbursement Specialist, Order Entry is responsible for processing patient demographics into the billing tool, ensuring accurate claims submissions, troubleshooting denials, and maintaining compliance with HIPAA guidelines. This role collaborates with Finance and Client Services to optimize billing operations and improve patient experience.
As a CPQ Implementation Specialist, work on implementation projects, provide mentoring sessions, manage tasks, troubleshoot, and document solutions for manufacturing companies.
The Customer Support Engineer will serve as a technical expert for Zimperium's mobile security solutions, ensuring customer satisfaction and resolving issues. Responsibilities include troubleshooting mobile applications, maintaining documentation, collaborating with internal teams, and advocating for customers' needs.
As a CRM Specialist, you will drive customer acquisition and retention through digital channels such as email, SMS, and push notifications. You will develop and execute CRM strategies, analyze data trends, create segmentation strategies, and manage marketing campaigns while collaborating with cross-functional teams.
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
The Adoption Specialist is responsible for driving adoption and training for collaboration solutions like Cisco and Zoom. This role involves developing training materials, engaging in customer interactions to ensure successful adoption, working closely with customers to address business challenges using technology, maintaining positive relationships, and continuously learning new collaboration technologies.
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
The Technical Services Specialist will support technical training and quality control for the Technical Services team at Budderfly, ensuring energy-saving technologies operate efficiently. The role involves monitoring service tickets, handling escalated issues, creating training documentation, and performing site visits to maintain high customer satisfaction and service quality.
As a Client Success Manager, you will enable clients to achieve their goals, maintain exemplary service, build strong relationships, and support account executives in driving strategic growth through upselling and ensuring client satisfaction.
Top remote Companies in Rochester, NY Hiring Customer Success Roles
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