Top Remote Senior Level Jobs in Reno, NV

Manage enterprise cloud customers throughout the post-sale lifecycle, driving onboarding, product adoption, retention, renewals, expansion, and customer advocacy. Build executive relationships, conduct business reviews, monitor account health and usage, identify risks and upsell opportunities, negotiate renewals, coordinate internal teams, and present customized success plans. The role requires technical customer communication, SaaS experience, and enterprise account management.

Lead strategy and execution for a unified CRM by integrating messaging automation, AI chatbots, and sales pipeline tools. Direct a product squad from discovery through launch, improve client acquisition and retention, collaborate with go-to-market teams on packaging and pricing, and integrate the CRM across the broader platform ecosystem. The role requires strong growth marketing expertise, hands-on product leadership, and experience scaling products from zero to one.

Leads global product marketing for PAYG phones, including positioning, portfolio strategy, launches, GTM execution, campaigns, digital acquisition, customer journey optimization, market intelligence, sales enablement, and cross-functional coordination. The role supports country teams and partners across emerging markets while optimizing marketing performance, customer adoption, usage, renewals, and revenue growth.

The Director, Client Strategy develops data-informed recommendations, customized pitches, growth opportunities, and solution packages for high-value healthcare and life sciences clients. The role partners with sales and commercial leaders, translates performance data into actionable insights, shapes executive-level narratives, and guides decisions on existing, configured, or custom solutions. Responsibilities include client-facing presentations, strategic problem diagnosis, cross-functional collaboration, commercial opportunity development, and improving team processes through AI-enabled tools.

Lead the design and implementation of test automation frameworks, AI-augmented QA practices, and UI visual regression testing. Drive DORA metrics measurement and improvement, partner with engineering/product teams, troubleshoot customer issues, and mentor the QA practice. Own automation architecture, CI/CD integration, and test strategy for small to mid-sized product areas.

Own and optimize the global Eloqua marketing automation platform. Build campaigns, nurture programs, workflows, forms, landing pages, segmentation, lead scoring, and integrations with Salesforce. Monitor platform health, deliverability, data quality, synchronization, compliance, and campaign performance. Partner with Marketing, Sales Operations, IT, Legal, and vendors to translate requirements into scalable solutions, troubleshoot issues, train users, maintain documentation, and establish governance standards.

Leads and develops a team of 5–10 Client Success Managers while managing strategic customer accounts. Owns retention, renewals, churn prevention, expansion, forecasting, customer health, and executive escalations. Partners with Sales, Deployment, Support, Operations, Engineering, Product, and executive leadership to improve customer outcomes and scale client success processes. Drives territory strategy, team performance, onboarding, coaching, reporting, and cybersecurity customer engagement.

Leads and scales enterprise account management, driving retention, expansion sales, renewals, executive relationships, forecasting, and client satisfaction. Manages Account Managers, establishes performance KPIs, oversees complex negotiations, identifies cross-sell opportunities, and partners with Sales, Product, Support, Finance, and Client Success teams. The role also improves CRM processes, account health tracking, and operational scalability across complex healthcare enterprise accounts.

Leads enterprise customer discovery and data architecture engagements, translating marketing goals into activation use cases, schemas, identity rules, semantic layers, and measurable outcomes. Directs AI agents and customer teams in building and validating data transformations, owns implementation quality and performance, and develops reusable reference architectures. Serves as the long-term technical architect and channels customer needs to product teams.

Own the full enterprise sales cycle across the Mountain and Southwest territories. Build pipeline, develop account plans, engage CISOs and executive buyers, lead technical evaluations, create business cases, negotiate complex agreements, close new and expansion business, and maintain accurate forecasts. The role requires strong cybersecurity expertise, established enterprise security relationships, quota-carrying sales experience, technical credibility in security, cloud, and AI, and willingness to travel.