Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.
Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.
Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.
At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.
Our agents build audiences, run journeys and activate campaigns in the time it used to take a marketer to file a ticket. Those agents rely on a solid data foundation and set of context, which is what this role is for. You go into our most complex enterprise customers and set the vision for their architecture, deploy a team of agents to build it, and you catch and solve any quality issues along the way.
You'll work with a small number of enterprise customers to figure out what they need, champion a specific implementation plan, and build it yourself or in conjunction with the customer's team. You'll define what success looks like, and you'll be the one who proves the job is done. This is a new role on a team we're building now. You'll be one of the first people in it, which means you'll shape how it works — the playbooks, the standards, what we take on and what we hand back.
Our platform does the heavy lifting. You drive the vision for the data architecture and have the judgment to dive into the details when the details are what matter. The best candidates are fluent in marketing outcomes and customer engagement, with real depth in data.
What You'll Do- Establish what the customer is trying to do. Run discovery with marketing and data teams and get from "we want better targeting" to specific activation use cases.
- Profile and understand the data, with agents doing the first pass and you deciding what it actually means, so you can architect a solution that closes data gaps at the customer and lands them with a working Hightouch configuration
- Create target-state schemas and identity matching rules that make a customer’s data activation-ready
- Deeply understand how the customer targets and at what grain — e.g., person, household, device — and design identity matching rules to support it
- Direct the build. Put agents to work profiling the warehouse, proposing models and generating transformations. Review everything they produce, rewrite what they get wrong, and own the models and their performance regardless of who or what typed them.
- Define the number that proves it worked, agree it with the customer before the build starts, compute it, and defend it to senior leaders
- Hand off the day-to-day but stay the architect. You remain the named person they and their account manager come back to when the data model changes, new sources land, or their identity graph needs rework. You produce reference architectures the next engagement can reuse
- Build the context our agents run on. The semantic layer, metric definitions and business logic you encode are what let a marketer at a Fortune 500 ask a question in plain language and get an answer worth acting on. Bad context is worse than no context, and it's yours
- Be the eyes and ears for our product teams. You'll see our gaps before anyone else does - bring them back sharp enough to act on
- You direct agents, you don't just prompt them. You'll point them at warehouses with undocumented tables and no reliable dictionary, and you'll be the last judgment before what they build ships to millions of people. You reach for an agent before a blank editor, but you scrutinize every line before it goes out.
- SQL Fluency. Anyone can generate a thousand lines of SQL now. You're hired because you can read them and find the join that's wrong. Fluent in Snowflake, Databricks or BigQuery, with query performance and warehouse cost as things you think about unprompted.
- You're a driver. You've parachuted into messy engagements with dozens of stakeholders who have differing opinions and driven discovery, clarity, and alignment.
- 5+ years in a customer-facing technical role — analytics engineering, solutions architecture, forward-deployed engineering, data consulting, or in-house marketing data work at a large brand.
- This is an agent-native role. The work is data architecture. The leverage is AI. If your instinct is that doing it by hand would be faster, this will be the wrong seat.
- dbt, SQLMesh or similar transformation tooling; git-native, PR-driven workflow.
- Prior work with identity resolution, CDPs or MDM
The salary range for this position is $175,000 - $225,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity.
E-Verify Statement
Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
Skills Required
- Fluency in SQL
- Experience with Snowflake, Databricks, or BigQuery
- At least 5 years in a customer-facing technical role such as analytics engineering, solutions architecture, forward-deployed engineering, data consulting, or marketing data
- Ability to lead discovery, stakeholder alignment, and complex customer engagements
- Experience architecting data models, identity matching rules, and data activation solutions
- Knowledge of query performance and data warehouse cost management
- Experience directing AI agents and reviewing their technical output
- Experience with dbt, SQLMesh, or similar transformation tooling
- Experience with git-native, pull-request-driven workflows
- Prior experience with identity resolution, CDPs, or MDM
Hightouch Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hightouch and has not been reviewed or approved by Hightouch.
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Strong & Reliable Incentives — Sales incentive plans are portrayed as competitive and well-structured, with on-target earnings that offer meaningful upside for high performers. Incentive design is highlighted as a strength within go-to-market roles.
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Healthcare Strength — Medical, dental, and vision coverage is presented as comprehensive, with employer-paid premiums for employees and substantial contributions for dependents. This reduces out-of-pocket costs and boosts overall total-rewards value.
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Equity Value & Accessibility — Equity grants are a standard part of compensation with a clear vesting schedule, and there is evidence of occasional liquidity via an employee tender offer. These factors make equity a more tangible component of total compensation.
Hightouch Insights
What We Do
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Why Work With Us
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
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