Top Remote Customer Success Jobs in Reno, NV

Lead and scale the customer success organization, managing customer lifecycle, driving ARR expansion, and fostering a data-driven culture.

Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.

Manage onboarding, adoption, and retention for $10k+ ARR accounts; act as trusted advisor, monitor customer health, identify expansion opportunities, reduce churn, and collaborate cross-functionally using tools like Gainsight, Zendesk, Jira, and Salesforce.

As a Customer Success Engineer, you'll guide clients in integrating APIs, troubleshoot issues, provide training, and maintain documentation.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.

Lead and scale Customer Success for Houzz, focusing on customer retention and adoption across advertising and software while collaborating with sales, product, and marketing teams.

The Customer Success Manager will manage a $3 million ARR book of business, focusing on customer adoption, satisfaction, and retention in the insurance sector. Responsibilities include onboarding, training, conducting reviews, and collaborating with internal teams for user support. Regular travel for customer meetings and conferences is required.

The Customer Success Manager at GenLogs will manage a $3 million ARR book of business, oversee customer onboarding, drive adoption and customer satisfaction, and develop upsell strategies while collaborating with internal teams.

As an Associate Customer Success Manager, you will support mission partners by translating intelligence into actionable objectives, driving collaboration, and maximizing customer outcomes through Flashpoint's data and analytic tools.

The Senior Customer Success Engineer will guide customers in maximizing Axonius platform value through technical deployment, support, and training while addressing their unique needs.

The Technical Customer Success Manager partners with customers to design, validate, and optimize software integrations, ensuring efficiency and adoption while managing risk.

As a Strategic Customer Success Manager, you will manage enterprise client accounts, enhance customer satisfaction, retention, and product adoption while collaborating with cross-functional teams.

The Vice President of Client Success leads the client experience organization, ensuring high enterprise-level satisfaction, retention, and growth. Responsibilities include overseeing Client Care and Success teams, managing escalations, and driving operational excellence. The role involves strategic thinking, leadership development, and improving service quality through strong partnerships and data-driven decision-making.

Manage the end-to-end client journey for a SaaS platform, focusing on onboarding, implementation, account management, and driving customer success and satisfaction.

As a Customer Success Representative, you will maintain client relationships by providing retention support, coaching, and resolving issues to improve client acquisition and satisfaction.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

The Client Success Manager at Chartbeat ensures customer satisfaction and retention by driving onboarding, managing account expansions, and aligning cross-departmental strategies to enhance customer outcomes across global markets.

As a Client Success Strategist, you'll build relationships with clients, ensure clear communication, and coordinate marketing efforts for client success.

The Customer Success Manager will nurture client relationships, drive customer adoption and retention, develop account plans, and facilitate growth opportunities to ensure meaningful outcomes for clients.

The Customer Success Manager will drive customer engagement and success, ensuring strong adoption, retention, and growth within a diverse customer portfolio, utilizing data insights and collaboration.

The Customer Success Manager will manage relationships with sports and entertainment venues, ensuring successful deployment and ongoing support for kiosk operations, while proactively monitoring account health and readiness for events.

The Associate Client Success Manager supports customer success initiatives, executes lifecycle programs, monitors customer engagement, and ensures effective onboarding and adoption strategies.

The Customer Success Manager will drive customer adoption, support onboarding, and collaborate with internal teams to expand usage of Tines' platform and ensure customer satisfaction.

Manage a team of SMB Customer Success Managers, focusing on revenue growth, customer retention, and team performance while utilizing data-driven strategies.

The Customer Success Manager at Maze will drive user adoption, support mid-market customers in research practices, and own renewal strategies. The role involves educating clients on the product, analyzing customer usage, and advocating for client needs within the company. Additionally, the manager will lead executive reviews and identify opportunities for account expansion.