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Top Remote Customer Success & Experience Jobs in Raleigh-Durham, NC
Enterprise Web • Mobile • Professional Services • Software
The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.
Top Skills:
Digital ToolsSaaSUx Research
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Business Development Consultant drives growth by promoting products, supporting the DoD market, and maintaining strong customer relationships while providing technical support and gathering customer feedback to influence product development.
Top Skills:
5GCdmaDmrGsmIotLmrLteTetraUmtsWifi
Software • Defense
The Customer Success Manager supports military customers by leading demos and trainings, facilitating engagements, and documenting needs to improve the simulation platform's impact during training exercises.
Top Skills:
Ai-Powered SoftwareCustomer EngagementMilitary ModelingSimulation Technology
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.
Top Skills:
CRMCsm Platforms
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Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
As a Care Manager at Empathy, you'll guide families through their journeys with compassionate support in English and Spanish, ensuring a positive user experience across various communication channels.
Top Skills:
Google SuiteSlackZendesk
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills:
AgileAsanaJIRAMonday.ComWaterfall
Healthtech
The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.
Top Skills:
FastapiGoGoogle Cloud PlatformNext.JsPostgresPythonTypescript
Insurance • Legal Tech • Social Impact
As a Client Support Specialist, you facilitate communication with clients, providing guidance, support, and clarity throughout legal inquiries. You'll learn and navigate various legal processes, helping clients feel informed and supported.
Top Skills:
KustomerSalesforce
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
Manage tailored implementation experiences for customers, oversee strategic consulting projects, and enhance social media sophistication for clients and the team.
Top Skills:
Project Management SoftwareSaaSSocial Media Platforms
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