Top Remote Jobs in Provo, UT

Provides frontline customer support for ACD software through phone, email, and chat. Troubleshoots and reproduces software issues, guides customers through solutions, documents cases in support platforms, manages escalations, and maintains customer communication through resolution. Partners with Product and Technology teams, identifies recurring issues, supports knowledge improvements, and participates in training. The role is fully remote and requires reliable attendance during assigned support hours.

Deploys, configures, supports, and troubleshoots SiteScan, WebControl, Ignition, and Environet monitoring solutions. Installs software for customers, manages equipment data, assists with project scoping, licensing, upgrades, templates, testing, and release development. Provides domestic and international technical support, maintains documentation, resolves field issues, and collaborates with sales, product management, and engineering teams. Requires expertise in monitoring systems, networking, databases, operating systems, industrial protocols, and customer-facing technical support.

Owns end-to-end creative production across concurrent experiential programs, managing graphics grids, asset libraries, timelines, approvals, proofs, quality control, print and fabrication vendors, swag production, budgets, freelancers, and onsite installation checks. The role ensures creative assets are on brand, on spec, on time, and within budget while improving production systems and coordinating internal teams, clients, contractors, and vendors.

Creates production-ready graphic design across brand identity, presentations, print, digital, environmental graphics, large-format signage, and event collateral. Prepares files for vendors and fabricators, maintains brand consistency, develops concepts and mockups, manages multiple deadlines, and collaborates with Art Direction, Production, Creative, and Growth teams. The role also presents work, incorporates feedback, maintains organized files, and supports experiential marketing projects in a fully remote environment.

Leads Aetna Technology account management for national and specialized clients. Builds executive relationships, supports new business sales, presents technology strategies and demonstrations, develops customer-focused content, translates technical capabilities into business value, and aligns sales, product, engineering, marketing, and account teams. Champions customer feedback, adoption, satisfaction, and consistent technology messaging across the organization.

Leads technology product management for multiple Pharmacy Services product lines, defining product vision, strategy, roadmaps, investment priorities, and performance objectives. Oversees product launches, cross-functional alignment, stakeholder engagement, product operations, and delivery outcomes. Builds and develops a high-performing product management organization, champions agile practices, and drives customer-centric, data-informed decision-making across a complex healthcare technology environment.

Leads enterprise process improvement and operational initiatives for Humana’s Consumer Products Enablement and Solutions team. Responsibilities include evaluating and standardizing processes, coordinating cross-functional workstreams, maintaining project plans and governance documentation, managing risks and issues, preparing executive reporting, facilitating governance routines, and supporting operational readiness and change adoption. The role requires strong stakeholder coordination, process documentation, continuous improvement, and accountability skills across regulated healthcare operations.

Leads integrated creative and marketing campaigns across a diverse brand portfolio, translating business objectives and audience insights into customer-centric strategies. Partners with internal teams and external agencies, guides creative development, presents to senior leadership, and ensures campaigns are on strategy, on time, within budget, consistent across channels, and optimized for measurable results.

Build and operate large-scale data acquisition systems, including web crawlers, distributed processing platforms, backend services, data pipelines, and asynchronous workloads. Improve ingestion reliability, scalability, observability, fault tolerance, and data quality. Collaborate with data product and engineering teams to develop data products, design schemas and pipelines, and deliver resilient systems in a remote-first environment.

Own the security automation architecture and roadmap, designing reliable Python systems, API integrations, and AI-augmented agentic workflows. Establish engineering standards, testing, documentation, deployment, and harness strategies while contributing to cloud and application security direction. Lead, develop, and hire automation engineers, review code, prioritize automation opportunities, and ensure delivered systems are maintainable, extensible, and appropriately balanced with human oversight.

Leads Lilly’s enterprise security posture and exposure management organization. Owns vulnerability management strategy, scanning architecture, application security integration, offensive security oversight, risk-based prioritization, remediation SLAs, exposure reporting, tooling, automation, vendors, budget, and executive accountability. The role requires deep hands-on cybersecurity expertise and experience leading leaders across enterprise-scale vulnerability management or security operations.

Build and deploy data integrations, AI-powered workflows, and internal tools. Responsibilities include connecting APIs and databases, improving data quality, implementing validation and monitoring, developing retrieval and automation applications, translating business needs into deliverables, deploying production solutions, documenting systems, and transferring knowledge to internal teams.

Investigate and resolve complex platform, API, webhook, configuration, and integration issues for enterprise merchants. Monitor Datadog dashboards, alerts, and logs; coordinate P1 incidents; create actionable engineering escalations; support customers and internal teams during disruptions; and document resolution patterns in the knowledge base. The role also provides overflow delivery support and requires clear communication, sound escalation judgment, and ownership in a 24/7 SaaS environment.

Own a strategic territory and drive enterprise new-logo acquisition from prospecting through closing. Build C-level relationships, execute account-based campaigns with Marketing, close $250K+ deals, develop recurring revenue, manage CRM pipelines, and collaborate with internal teams to expand accounts. The role is remote and includes occasional travel of up to 30% for client meetings and industry events.