Top Remote IT Jobs in Provo, UT

Build and deploy AI/ML solutions from prototype through production for CMS, including generative AI, LLMs, RAG, intelligent classification, knowledge management, agentic frameworks, and enterprise integrations. Evaluate AI coding tools, establish AI/ML roadmaps, scale adoption, mentor data scientists, and translate technical concepts for stakeholders and leadership.

Build and support reliable cloud-hosted systems for a federal courts modernization program. Responsibilities include monitoring, alerting, incident response, health checks, performance tuning, capacity planning, FinOps, billing validation, infrastructure automation, CI/CD integration, container management, runbook maintenance, and operational reporting. The role supports multiple agile product teams and applies DevSecOps, MLOps, GitOps, and federal compliance practices in a remote environment.

Designs, implements, maintains, and evaluates environmental databases for CMS Unified Case Management. Builds and maintains ETL pipelines using AWS, Snowflake, and PostgreSQL; implements automated data validation; automates reporting pipelines; creates dashboards, tables, plots, maps, and documentation. Performs data analysis, develops recommendations, follows project specifications, and presents findings to stakeholders while applying Agile practices.

Develops cloud-based business intelligence and reporting solutions using AWS, Spark, Power BI, and SAP BusinessObjects. Builds data pipelines and workflows integrating multiple sources, retrieves data from S3 and PostgreSQL, and supports enterprise analytics. Responsibilities include ETL, data warehousing, performance tuning, big data processing, AWS IAM, BI optimization, data visualization, and stakeholder presentations. The role also requires strong problem-solving, communication, Agile experience, and collaboration supporting CMS systems.

Provide global IT support across hardware, software, identity, networking, cloud applications, onboarding, device provisioning, access management, endpoint administration, and asset tracking. Administer workplace systems including Okta, Google Workspace, and Kandji or Jamf. Troubleshoot macOS and Windows environments, maintain documentation and inventories, support security and compliance activities, and build automations to improve IT workflows and employee experience.

Provide technical support to a globally distributed workforce across hardware, software, identity, networking, cloud applications, and endpoint systems. Support onboarding, offboarding, device provisioning, access management, asset tracking, documentation, compliance activities, and security best practices. Troubleshoot macOS and Windows environments, escalate complex issues, and improve IT processes through automation. Collaborate with People, Security, Legal, Finance, and Engineering while exploring AI productivity tools and emerging workplace technologies.

Design and execute manual test cases for a cloud-based case management system. Perform functional, regression, UI, API, accessibility, and integration testing; log and track defects; support Agile/SAFe ceremonies; collaborate with automation and performance testers; maintain test documentation and audit readiness; validate compliance with FedRAMP, NIST, and Section 508.

Serves as the primary IT contact for business, executive, factory, and manufacturing stakeholders. Translates business needs into IT requirements, manages service portfolios, roadmaps, investments, programs, and projects, and governs service providers. Handles escalations, service-level agreements, performance reporting, improvement initiatives, and executive-critical support. Ensures IT solutions align with business objectives, budgets, timelines, quality standards, and enterprise architecture while supporting technology adoption and end-user training.

IT Development Program interns gain hands-on experience contributing to healthcare technology projects across data analytics, technical product management, digital engineering, and cybersecurity. Responsibilities include developing digital solutions, solving real-world technology challenges, collaborating globally, and building technical, leadership, communication, and problem-solving skills. The internship lasts at least 10 weeks during Summer 2027 and is based in Waukesha, Wisconsin, or remotely within the United States.

Rotational technology development program providing hands-on experience across cybersecurity, data analytics, technical product and project management, artificial intelligence, application development, and IT infrastructure. Participants receive structured training, mentorship, and leadership development while contributing to healthcare-focused digital transformation initiatives.

Develops and closes IT staffing opportunities with pharmaceutical, biotech, medical device, and healthcare research organizations. Responsibilities include prospecting, client discovery, relationship management, account planning, revenue forecasting, market intelligence, and full-cycle sales. The role partners with recruiting teams to deliver specialized technology talent and advises clients on hiring needs, compensation trends, regulated IT environments, and workforce strategy.

Designs, develops, and maintains enterprise Identity Provider services and ADFS infrastructure supporting more than four million DoD identities. Manages federation trusts, authentication protocols, claims, certificates, SSO, MFA, application integrations, and highly available authentication environments. Troubleshoots complex identity and token issues, supports Zero Trust initiatives, produces technical documentation, and collaborates with cybersecurity, cloud, infrastructure, and application teams.

Leads the IT Strategic Governance and Delivery Office, overseeing project portfolios aligned with business goals. Manages planning and delivery of multiple IT initiatives, governance, budgets, timelines, quality, stakeholder relationships, process improvement, KPIs, and operational agreements. Drives cross-functional collaboration, continuous improvement, and strategic change while managing, coaching, and developing a team of six.

Designs, develops, and maintains enterprise Identity Provider services supporting millions of DoD identities. Engineers ADFS infrastructure, federation trusts, SSO, MFA, certificate-based authentication, claims policies, and application integrations using modern identity protocols. Troubleshoots complex authentication and federation issues, supports highly available services and Zero Trust initiatives, collaborates with cybersecurity and infrastructure teams, documents technical solutions, and drives identity modernization efforts.

Designs, develops, and maintains enterprise Identity Provider and authentication services supporting millions of DoD identities. Responsibilities include administering ADFS, managing federation trusts, implementing SAML, OAuth, OIDC, and WS-Federation solutions, integrating applications, configuring claims and token policies, supporting SSO, MFA, PKI, and Zero Trust initiatives, and troubleshooting complex authentication issues. The engineer also develops technical documentation, supports highly available infrastructure, collaborates across technical teams, and contributes to Agile delivery and identity modernization.

Owns and leads Regulatory IT systems supporting Global Regulatory Affairs and R&D. Responsibilities include maintaining technology roadmaps, managing system enhancements and implementations, overseeing vendors and releases, providing production support, delivering integrations, conducting data mapping and validation, and ensuring GxP, HIPAA, GDPR, and CCPA compliance. The role serves as the primary IT partner for regulatory business units, manages budgets, and coordinates cross-functional teams delivering regulated technology initiatives.

Provides advanced Tier 2 technical support across networking, firewalls, hardware, media players, connectivity, and enterprise environments. Diagnoses root causes, manages escalations, supports strategic accounts, and partners with Product, Engineering, Customer Success, and Sales. Administers and optimizes Zendesk AI Co-Pilot, automation, workflows, and self-service. Develops troubleshooting documentation, coaches support staff, analyzes issue trends, advocates for product improvements, and participates in on-call and occasional holiday coverage.

Serves as the primary liaison between the World Trade Center Health Program and participating healthcare organizations. Manages provider onboarding, education, portal and EFT adoption, relationship management, issue resolution, escalations, documentation, and SLA compliance. Collaborates with credentialing, contracting, claims, finance, clinical operations, communications, and IT teams. Maintains performance dashboards, analyzes trends, supports audits, and drives process improvements to enhance provider satisfaction, reduce resolution times, and improve operational quality.

Design, develop, deploy, and maintain cloud-native AWS applications using Node.js, React.js, and JavaScript/TypeScript. Build infrastructure as code with Terraform or AWS CDK, create CI/CD pipelines, troubleshoot Linux environments, and support secure cloud operations. Collaborate with UI/UX, cloud engineering, architecture, and DevOps teams while contributing to compliance, hardening, architectural decisions, and on-call operations.

Manage identity and access systems, endpoint devices, office networking, AV and conferencing infrastructure. Automate recurring IT issues, serve as a technical escalation point, support employee onboarding and offboarding, maintain secure configurations, and partner with Security on SOC 2 audit readiness. The role also contributes to Agile sprints and IT projects within a fully remote, geographically distributed team.

Tests software applications through automated and manual scripts, validates functionality and documentation, and supports quality improvements. The role develops test plans, participates in Agile ceremonies, analyzes workflows, documents test procedures and results, tracks issue resolution, and collaborates with developers, business units, and stakeholders. It requires testing across Windows and mainframe CICS environments, using Jira and Confluence for test management and collaboration.

Leads infrastructure engineering strategy, modernization, project delivery, automation, and operational readiness across hybrid AWS, Azure, on-premises, networking, identity, Microsoft 365, and endpoint platforms. Establishes engineering standards, architecture patterns, security and resilience practices, Infrastructure as Code, CI/CD, monitoring, documentation, and support handoffs. Manages infrastructure projects, vendors, budgets, risks, and executive communications while leading, coaching, and developing an infrastructure engineering team.

Leads and develops the internal IT helpdesk and systems administration team, shifting operations from reactive support to proactive service delivery. Owns IT roadmaps, cross-functional projects, vendor relationships, authentication and access standards, disaster recovery, security improvements, and process automation. Establishes measurable KPIs and audit-ready onboarding and offboarding workflows while improving documentation, service levels, workload visibility, and operational accountability.

Supports IT governance, risk, privacy, and compliance programs by maintaining policies, coordinating audits, assessing technology and vendor risks, reviewing contracts, and tracking remediation. Manages privacy documentation including data inventories and processing records, evaluates AI solutions against relevant frameworks, audits access and IT assets, administers cybersecurity awareness training, and partners with Legal, Security, IT, People, and Procurement to embed compliance requirements in business initiatives.

The IT Business Analyst gathers and translates business requirements into technical solutions, partners with stakeholders and product owners, manages backlogs and roadmaps, and supports project delivery. The role creates requirements and UAT documentation, tracks software development, coordinates production issue resolution, and administers Genesys Cloud contact center capabilities including routing, IVR, queues, reporting, dialers, and workflows. It also identifies process improvements and serves as a subject matter expert across supported products and programs.