Top Remote Jobs in Providence, RI

Maintain and enhance Zendesk instances and integrations, implement Zendesk AI features, administer configurations and business rules, develop documentation, troubleshoot issues, optimize performance, provide technical guidance, and build reports and dashboards with Zendesk Explore.

Negotiate, redline, and finalize customer and partner contracts (BAAs, DPAs, NDAs, MSAs, SOWs); draft reusable templates; advise on GDPR, CCPA/CPRA and SCCs; ensure contract terms align with SOC 2 and ISO 27001; support Sales and Compliance, accelerate deal velocity with fast redlines and customer calls; build contract processes and workflows at a fast-growing AI startup. Contractor role with Pacific Time availability required.

Support sales growth by maintaining CRM, researching prospects, creating pitch decks and proposals, drafting communications, assisting with RFPs and basic financials, tracking ROI and competitor data, and supporting sales events and vendor management.

Lead design and governance of enterprise ontologies, knowledge graph architecture, ingestion pipelines, and semantic layers. Enable semantic interoperability across data products, implement inference and reasoning, and establish standards, versioning, and data contracts to support scalable graph-driven analytics and AI augmentation.

Lead full-cycle enterprise sales to acquire new clients ($50M+ revenue). Prospect outbound, manage pipeline in HubSpot, run demos, close high-ACV deals ($500K+), and collaborate with product and marketing to refine messaging and drive revenue.

Design, build, and support large-scale enterprise and service provider routing architectures (BGP, OSPF, IS-IS, MPLS, EVPN). Deploy and troubleshoot core/edge routers, MPLS/VPN services, and peering. Lead upgrades, migrations, and service turn-ups; implement routing security (RPKI, prefix lists, CoPP); produce HLD/LLD, runbooks, migration plans, and knowledge transfer. Manage project workstreams and client engagements.

As a Senior Technical Consultant at AHEAD, you'll lead teams in deploying ServiceNow solutions, providing thought leadership, and managing project deliverables while maintaining expert certifications.

Build and maintain backend services in Python, design REST/GraphQL APIs, integrate LLM/AI workflows, and implement responsive React UIs from designs. Own end-to-end features, ensure observability, security, CI/CD, and collaborate with product and UX teams to deliver production-grade, cloud-native solutions.

Lead marketing for an AI-for-manufacturing startup: build marketing systems, brand and positioning, content engine, product launches, sales enablement, and scalable campaign/process infrastructure to drive pipeline and align with sales.

Build and lead Cresta's global partner marketing function, designing scalable programs and messaging for ISVs, SIs, GSIs and cloud marketplaces. Drive partner-sourced/influenced pipeline, enablement, analytics, KPI dashboards, CRM/PRM/marketing automation integrations, and cross-functional GTM alignment to accelerate revenue and product positioning.

Support U.S. program operations across the borrower lifecycle: screen and approve loan applications, assist borrowers during campaigns, manage delinquencies, pilot process improvements, collaborate with partners, perform analysis and project work, and support impact storytelling and training materials.

Own and operate Builder Prime's content engine: manage the content calendar and publishing rhythm, produce lifecycle content across channels, grow social presence with short-form video, audit and build lifecycle email strategy, and align Sales, CX, and Marketing content. Build repeatable content systems, automate workflows with AI, and drive measurable, KPI-driven results.

As a Software Engineer on the OpEx team, you will enhance internal tools, automate workflows, and improve software delivery using AI technologies and CI/CD practices.