Top Remote Customer Success & Experience Jobs in Providence, RI

The SEO Account Manager oversees client relationships, project management, and communicates growth strategies while ensuring client satisfaction and driving revenue retention for B2B SaaS clients.

Manage inbound client relationships and qualification, conduct discovery calls, coordinate technical consultations, maintain pipeline in Zoho CRM, manage proposals and contracts, support retainer growth and renewals, liaise with technical teams, and drive client retention and upsell opportunities in a remote, relationship-focused role.

STAJets seeks experienced contract pilots for Bombardier Global 6000, requiring significant flight hours and certifications.

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Manage a portfolio (~30) of customers through onboarding, adoption, growth, renewal, and expansion. Build relationships across buyer levels, assess customer health and churn risk, enable customers on the product, oversee delivery projects, and continuously improve tools and processes to drive adoption and success.

As a Client Facing Project Manager, you will manage client relationships, oversee projects, and ensure communication and outcomes align with client expectations in a high-pressure environment.

The Executive Assistant provides support to executives by managing schedules, communications, and priorities, while also optimizing workflows and processes.

The Creative Support Specialist will provide technical and creative assistance to enterprise clients, handle customer inquiries, and contribute to product documentation and process improvements, leveraging generative AI tools.

The VP, Client Services will lead revenue growth, client satisfaction, and team excellence, ensuring strategic alignment and profitability across accounts while driving innovation and collaboration.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.