Top Remote Customer Success Jobs in Providence, RI
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.
The Remote Online Chat Specialist addresses customer inquiries via live chat, assists with website navigation issues, and provides administrative support to the customer service team. They are responsible for maintaining customer relationships, promoting client products and services, and managing multiple tasks to achieve established performance standards.
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The Senior Associate of Client Success will manage new and existing client accounts, ensuring successful execution of digital campaigns from kickoff to completion. Responsibilities include media planning, client communication, coordination with cross-functional teams, and delivering exceptional client experiences.
The Energy Rating Specialist will provide technical support and quality assurance for energy efficiency programs, conducting field inspections, performing diagnostic testing, and ensuring compliance with energy codes. Responsibilities include reviewing construction plans, generating energy models, and collaborating with project teams to achieve green verification and energy savings goals.
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
As a Software Support Specialist I, you will provide exceptional client support for our EMR users, documenting and resolving issues while maintaining high-quality service and client satisfaction. You will troubleshoot software applications, manage inbound calls, and collaborate across teams to ensure effective resolution of technical issues.
The Tech Support Analyst at Elevar will provide advanced support to Shopify merchants on ecommerce tracking solutions, focusing on behavior analytics. Responsibilities include resolving tracking discrepancies, collaborating with teams to design tracking strategies, and monitoring performance for optimization.
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
Top remote Companies in Providence, RI Hiring Customer Success Roles
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