Top Remote Customer Success Jobs in Providence, RI

Manage customer relationships, provide assessments and consultative services, conduct business reviews, and analyze customer data to identify risks and upsell opportunities.

The Customer Success Manager oversees display advertising campaigns, ensuring customers effectively adopt the platform and achieve revenue growth through insights and analytics while collaborating with internal teams.

The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.

The Enterprise Customer Success Manager at Stellic drives customer success and retention by building trusted relationships, ensuring product adoption, and managing partner goals for educational institutions.

The Customer Success Manager manages a portfolio of customer accounts, driving renewals, facilitating growth through upselling, and ensuring customer satisfaction using GoGuardian’s solutions.

The Customer Success Manager ensures customers achieve desired outcomes with OSV services, focuses on driving adoption, increasing value, and managing retention through a trusted advisor relationship.

As a Customer Success Manager, you will drive customer value in enterprise AI software, manage customer health, track success metrics, and collaborate with sales and technical teams while developing retention strategies and tailored plans.

The Client Success Manager will onboard, train and support dealerships using NCC's Complete Credit platform, ensuring effective adoption and customer satisfaction.

The Customer Success Executive will manage relationships with health plan clients, enhance user adoption of AI solutions, and drive measurable outcomes in payer operations.

As a Customer Success Associate, you will manage customer relationships, support requests, and enhance user experience while advocating for Promenade products.

As a Customer Success Manager at Sequel.io, you'll manage customer journeys, drive product adoption, and enhance client relationships through strategic support and successful onboarding.

As a Customer Success Manager at UserTesting, you'll enhance customer experience, drive engagement and growth, and develop strong relationships with clients to ensure they maximize platform value.

The Director of Customer Success will manage key account relationships, lead a team, drive revenue retention, and expand customer accounts, focusing on energy management and sustainability solutions.

The Customer Success Partner will foster relationships with major enterprise customers, ensure value delivery, guide adoption and collaborate with internal teams for success.

The Customer Success Manager at Influ2 will enhance customer satisfaction, ensure retention, translate complex ideas for varied audiences, and analyze customer data to drive success. Coordination with Sales and Marketing teams is key, along with managing multiple accounts and partaking in on-site customer visits.

The Associate Customer Success Manager will assist in managing customer journeys, support upsell opportunities, and collaborate with internal teams to ensure customer satisfaction.

Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.

The Customer Success Manager will manage strategic customer relationships, enhance customer satisfaction, and drive growth by ensuring product understanding and adoption in a fully remote role requiring occasional travel.

As a Pooled Customer Success Manager, you'll support SMB customers by leading onboarding, training, and escalations while managing customer cases, driving adoption, retention, and satisfaction through collaboration and process improvement.

The Customer Success Manager will manage a portfolio of SMB accounts, focusing on retention and growth through digital strategies and customer advocacy.

Guide customers in the design and deployment of StrongDM solutions, ensuring secure architectures and managing technical relationships post-sales. Solve complex challenges in identity and networking while providing consultative guidance and influencing product direction.

Lead a team of Customer Success Managers to enhance onboarding, customer adoption, and retention while developing strategies for customer value and risk management at Vanta.

Manage a portfolio of mid-market law firm accounts, ensuring customer success through proactive engagement, account management, and developing tailored success plans. Analyze retention risks, drive revenue growth through upselling, and document customer feedback to influence product development.