Top Remote IT Support & Helpdesk Jobs in Portland, OR

The Director of Technical Operations leads technical service delivery in an MSP, ensuring quality service, client satisfaction, and operational efficiency across all teams.

Provide Tier 2 remote technical support and network assessments for hardware and software solutions. Triage escalations from Tier 1, engage customers and internal teams, maintain documentation, monitor network performance, and assist Senior Engineers with custom requirements and deployment best practices.

The Head of IT will establish and lead IT operations, manage infrastructure, ensure security compliance, and enhance employee technology services.

The Internal IT Manager will oversee device management, employee onboarding, help desk support, systems management, and security compliance for a remote team.

Lead the Business Technology Services team, ensuring IT stability and security, overseeing infrastructure, managing teams, budgets, and driving improvements.

The IT and Compliance Manager will oversee IT operations, manage SaaS applications, ensure compliance with SOC 2, HIPAA, and HITRUST, and provide internal application support.

The VP of IT Operations is responsible for strategic leadership in IT infrastructure, overseeing budget management, system reliability, cybersecurity, and talent development.

The Senior IT Operations Engineer will manage IT access, resolve security issues, improve operational efficiency, and handle vendor relationships, ensuring data safety while allowing team flexibility.

The IT Operations Lead manages IT systems for a global remote team, supports colleagues with technical issues, and ensures security compliance.

The Vice President of Global Application Support leads the SaaS application support function, managing teams across multiple levels to ensure operational excellence and customer satisfaction. Responsibilities include strategy implementation, performance management, incident resolution, and collaboration with other departments.