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Top Remote IT Support & Helpdesk Jobs in Portland, OR
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Legal Tech • Software • Generative AI
The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.
Top Skills:
AIAi Observability ToolsBug Tracking SystemsCloud Storage IntegrationsKnowledge ManagementSQLTicketing Platforms
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.
Top Skills:
Ai ToolsAmazon ConnectAWSBashDatabricksHighspotJavaScriptOutreachPlanhatPythonZendesk
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Financial Services
The Application Support Engineer resolves customer-reported issues, manages application support tickets, collaborates with teams, and enhances operational excellence through documentation and process improvement.
Top Skills:
Google WorkspaceGrafanaJIRANew RelicServicenowSplunkSQL
Big Data • Cloud
Trace3 seeks general applicants to join their innovative IT solutions team. Roles involve flexibility in a dynamic environment, strong teamwork, and a commitment to continuous improvement and collaboration.
Cloud • Information Technology • Software • Cybersecurity
The Systems Manager is responsible for administering and securing IT systems for the Beneficiary Helpline, ensuring compliance and optimal performance while supporting business operations and technological enhancements.
Top Skills:
DatabasesIt SystemsMicrosoft Office SuiteNetworksTelecommunications Platforms
Artificial Intelligence • Gaming
Responsible for day-to-day IT support, maintaining systems, managing hardware/software deployments, ensuring secure operations, and providing technical assistance.
Top Skills:
Active DirectoryAWSAzureComptia A+DhcpDnsGCPGoogle WorkspaceIntuneJAMFJIRAmacOSMicrosoft 365Network+Security+ServicenowTcp/IpVpnWindowsZendesk
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.
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