Top Remote Operations & Support Jobs in Portland, OR

Provide billing support to technical customers across EMEA, resolving payment failures, invoice issues, extensions, disputes, and usage questions. Triage and escalate cases, communicate with technical and non-technical audiences, identify recurring problems, improve support workflows, and contribute to tooling, product enhancements, issue reproduction, and test coverage in a distributed async environment.

Leads enterprise healthcare interoperability strategy, operations, connectivity, and strategic partnerships. Establishes operating models, roadmaps, KPIs, governance, and partner ecosystems across EHRs, HIEs, QHINs, payers, providers, and data networks. Translates regulatory and technical requirements into scalable capabilities, supports product and commercial growth, oversees investments and agreements, and builds high-performing teams. Requires executive leadership in healthcare data exchange, interoperability standards, regulatory strategy, operations, partnerships, and technology commercialization.

Provides administrative and program navigation support for an income-qualified energy efficiency program. Responsibilities include data entry, document management, file cleanup, customer and contractor communications, call coordination, data quality support, reporting, process improvement, and physical mailings. The role maintains accurate, audit-ready records, assists with systems testing and training materials, coordinates with community partners, and helps customers navigate eligibility, enrollment, documentation, and project status.

Provides L2 production support for enterprise healthcare applications, including incident management, troubleshooting, root cause analysis, SQL-based data corrections, configuration management, and customer communication. Collaborates with development, infrastructure, DBA, and product teams to resolve complex issues, coordinate fixes, maintain SLAs, and improve support processes through automation, monitoring, and alerting.

Support ADL’s national Incident Response Team by reviewing and triaging incident reports, maintaining accurate records in Salesforce, SharePoint, and AI tools, and assisting with quality assurance and data integrity. The intern will learn incident response practices, collaborate with subject matter experts, develop real-time solutions, and present work internally while contributing to ADL’s nonprofit mission.

Provides remote technical support to more than 50 veterinary practice locations. Responsibilities include troubleshooting hardware, software, networks, practice management systems, VoIP, and cloud tools; managing onboarding, offboarding, accounts, devices, and IT assets; documenting tickets; supporting Intune and Autopilot deployments; training users; coordinating vendors; and escalating complex issues. The role is primarily remote but may require occasional clinic travel and evening or weekend availability.

Provide day-to-day IT support for US employees, manage onboarding and offboarding, administer Mac devices through MDM, and manage identity and access in Okta and Google Workspace or M365. Maintain device inventory, write knowledge-base content, and build AI-powered automations to reduce repetitive support work. Escalate complex or security-related issues while collaborating with the Israel-based IT team.

This invite-only contingent worker posting provides no specific job duties beyond completing Workday onboarding and meeting general physical and office-work expectations. The role requires computer work for 6–8 hours daily, manual dexterity, eye-hand coordination, tolerance for interruptions and periods of stress, and occasional lifting of materials weighing up to 20 pounds. Additional duties may be assigned by supervisors.

Owns the organization’s ISO and CMMI audit lifecycle, quality management system, compliance readiness, document control, corrective actions, and continuous improvement programs. Coordinates internal and external audits, maintains evidence and controlled records, tracks findings through closure, monitors compliance with ISO standards and CMMI practices, develops quality metrics, and supports employee training. The role works across departments to maintain year-round audit readiness and improve documented processes.

Lead staffing operations across multiple markets by managing Staffing Liaisons, aligning caregiver capacity with client demand, improving workforce utilization, reducing open client hours, and strengthening staffing performance. Responsibilities include workforce planning, capacity forecasting, KPI and dashboard management, data analysis, recruiting alignment, process improvement, workflow optimization, and cross-functional collaboration with clinical, intake, onboarding, scheduling, and operational teams.