Top Remote Senior Level Jobs in Portland, ME

Partner with customers to design and deliver production-ready AI/ML solutions, drive POC-to-production success, troubleshoot technical issues, inform product roadmap with customer feedback, and communicate outcomes to stakeholders.

Lead enablement programs for a scaling Customer Success organization: design onboarding, learning paths, playbooks, and reinforcement strategies; manage enablement systems; partner with CS leaders, Product Marketing, and RevOps; measure impact on retention and expansion; deliver training and embed best practices to accelerate ramp and drive customer outcomes.

Design and implement a high-performance, low-latency Java OLAP calculation engine core. Collaborate with product to translate designs into executable criteria, ensure correctness and performance, communicate technical concepts, and advocate for quality and robust JVM-level tuning and language/design improvements.

Manage external talent partner relationships to build candidate pipelines, present qualified talent to hiring teams, design processes and tracking systems, analyze recruiting metrics, and support recruiting events and TA initiatives to accelerate hiring outcomes.

Advance the insider threat program by developing risk models and indicators, establishing investigative governance, performing QA reviews, and producing metrics and reporting. Partner with risk, compliance, privacy, legal, HR, and cybersecurity to improve detection, prioritization, escalation, and program maturity.

Lead regional developer community growth for North America: plan and run meetups, workshops, hackathons; recruit and support ambassadors and fellows; engage online communities; build repeatable programs and bring developer feedback to product and GTM teams.

The Senior Support Engineer will diagnose and resolve complex issues, lead process improvements, mentor junior staff, and enhance operational practices in a cloud environment.

Lead and grow strategic MSP and VAR partnerships across the US: develop partner enablement, negotiate contracts, align with sales and leadership, drive business development, analyze partner performance, and travel up to ~25% regionally.

Provide global second-line support for Vizrt graphics customers: troubleshoot inbound cases via phone/chat/email/portal, escalate when needed, mentor Level I engineers, visit customer sites, manage KPIs, contribute to QBRs, run knowledge-sharing and cover manager duties during absences.

Lead business development and deliver consulting solutions to city and county governments. Build and leverage networks, conduct strategic outreach, represent the firm at meetings and conferences, and support executive search, interim staffing, and consulting engagements.

Provide Tier 2 network engineering and support: troubleshoot, configure, and maintain LAN/WAN/wireless infrastructures, routers, switches, firewalls, VPNs and related services; perform upgrades, ticket management, documentation, and occasional on-site or on-call support while ensuring high customer satisfaction.

Lead CX consulting engagements by analyzing XM data, managing projects, mentoring junior staff, and delivering strategic recommendations. Drive client communications, design CX solutions, manage resources and timelines, identify growth opportunities, and promote continuous improvement and professional development across teams.

Lead test strategy and build scalable automated test frameworks for a custom Linux kernel. Validate performance, reliability, and security; develop test suites for kernel enhancements and VM software; debug low-level system issues; enhance CI/build automation; provide technical leadership and mentor junior engineers.

Manage end-to-end workflows for global colocation infrastructure: define system requirements, build capacity and demand models, translate physical constraints into planning inputs, align cross-functional stakeholders, own data controls and reporting, partner with Anaplan/modeling teams, and use SQL to audit and validate data.

Lead product strategy and roadmap for Akamai NetStorage and Object Storage. Gather and document business and technical requirements, analyze metrics and KPIs, drive go-to-market plans, partner with cross-functional teams, prioritize development, and build business cases to maximize revenue and profitability.