Top Remote Senior Level Jobs in Portland, ME

Leads strategic, cross-organizational IT transformation programs from definition and planning through execution and sustainment. Develops integrated plans, manages scope, dependencies, risks, and external implementation providers, and communicates status to executive sponsors and governance boards. The role drives stakeholder alignment, supports enterprise applications, works independently through ambiguity, and improves PMO processes through best practices.

Lead enterprise network segmentation projects using Guardicore Micro Segmentation across data center and cloud environments. Responsibilities include architecture design, project planning, installation, integration, configuration, policy deployment, documentation, customization, training, optimization, and troubleshooting. The role partners with customers, Support, and Engineering teams to deliver successful implementations and improve post-sales satisfaction.

Leads the scaled Customer Success team, coaching CSMs and managing customer health, renewals, retention, and expansion. Owns digital and 1:many engagement programs, including email campaigns, office hours, town halls, and webinars. Measures adoption, satisfaction, engagement, and retention while using CRM and customer success tools for reporting and outreach. Partners cross-functionally with Marketing, Product, Training, Implementation, Billing, and Support.

Leads and develops a team of Customer Success Managers serving mid-market customers. Owns customer satisfaction, retention, renewals, forecasting, net revenue retention, upsell and expansion outcomes. Acts as executive sponsor for key accounts, resolves escalations, uses customer data to improve experiences, and collaborates with Training, Implementation, Billing, and Support. The role also involves attending industry conferences and managing customer success across a multi-product portfolio.

Lead GTM analytics across performance measurement, channel economics, data governance, forecasting, planning, and executive reporting. Own metric definitions, data standards, analytical priorities, and business requirements while partnering with Marketing, Data Science, Finance, RevOps, and Engineering. Analyze funnel, attribution, CAC, payback, conversion, retention, pipeline, and territory performance, translating findings into investment recommendations and strategic decisions for senior leadership.

Manages strategic customer deployments, enterprise rollouts, and executive engagements while improving Customer Success processes and operations. Leads cross-functional initiatives, automates manual workflows, launches new programs, maintains playbooks, tracks project dependencies, measures outcomes, and communicates status to stakeholders. Partners with Customer Success, Sales, Product, Engineering, Support, Marketing, Finance, Solution Architects, and TAMs to improve customer delivery and organizational scalability.

Own Minoan’s finance operations, including month-end close, GAAP reporting, reconciliations, cash flow, payments, sales tax, expense controls, investor reporting, and outsourced accounting relationships. Build scalable processes and automate finance workflows using tools such as QuickBooks, Sigma, and Snowflake. Partner cross-functionally across Sales, Operations, Marketing, Product, and Brand Partnerships, with increasing responsibility for FP&A and strategic planning as the company grows.

Design and develop accessible, responsive interfaces using React, TypeScript, and Next.js for complex supply-chain workflows and data-heavy applications. Create user journeys, wireframes, prototypes, dashboards, tables, filters, and charts; implement design-system components; optimize rendering and accessibility; write component and end-to-end tests; and collaborate with Product, Design, Backend, and Data Engineering. Mentor frontend engineers, establish standards, support planning, and improve production user experiences.

Monitors compliance for federally funded grant programs under 2 CFR Part 200. Reviews subrecipient agreements, budgets, risk assessments, audits, financial and performance reports, and supporting documentation. Conducts desk audits and site visits, tracks findings, recommends corrective actions, and supports resolution of deficiencies. Provides compliance training and technical assistance to programs staff, subrecipients, subcontractors, and vendors while documenting and reporting monitoring activities.

Lead end-to-end delivery of complex enterprise programs for utility customers, coordinating Customer Success, Product, and Engineering from kickoff through adoption. Manage governance, scope, milestones, risks, dependencies, executive communications, and stakeholder alignment. Drive customer change management and improve delivery standards across the US team. Identify opportunities to apply AI and automation to reporting, data validation, and project setup.

Own end-to-end delivery of complex, cross-functional technical programs across a virtual power plant platform and consumer energy products. Build planning, milestone, risk, and execution frameworks; manage dependencies, tradeoffs, launch readiness, operational handoffs, and post-launch validation. Partner with Engineering, Product, Design, Grid Operations, Customer Success, and external stakeholders while providing leadership with clear decision support and improving TPM practices.

Monitor and investigate security events in a 24x7x365 cybersecurity operations center. Perform Tier 2 incident triage, incident response analysis, threat hunting, log and forensic analysis, remediation coordination, and investigation tracking through closure. Serve as an incident management coordinator, assign tasks, communicate with stakeholders and federal leadership, produce required reports, and guide analysts during active incidents. Maintain compliance with federal reporting procedures and develop defensive cybersecurity practices.