Top Remote Customer Success & Experience Jobs in Pittsburgh, PA

The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.

The Customer Service Engineer will provide technical support for Moov's platform, troubleshoot frontend issues, and assist customers in integrating Moov's APIs. They will also collaborate with product and engineering teams to improve user experiences and documentation.

The role involves building and delivering learning content for onboarding new hires, maintaining learning management systems, and ensuring quality standards. It requires collaboration with stakeholders, continuous feedback implementation, and staying updated with travel industry changes.

The role involves managing compliance programs including SOC and GDPR, leading audits, and building a compliance culture within the organization.

As a Senior Enterprise Solutions Architect, you will drive technical implementations for enterprise customers, enhancing their understanding of the Drata platform and ensuring successful integrations and compliance readiness.

Sales Engineers lead technical evaluations and deployments for the Domino platform, collaborating to create demonstrations and solutions for public sector clients. They focus on compliance, adoption readiness, and driving sales success in government accounts.

The Principal Solution Architect develops Hybrid Infrastructure solutions, collaborates with teams for sales strategies, maintains customer relationships, and mentors others.

The Senior Clinical Data Manager oversees clinical trial databases, ensures data quality, and acts as a liaison between eClinical and sponsor personnel, managing data management tasks across projects.

Manage customer relationships, ensuring satisfaction and retention by providing support, identifying growth opportunities, and collaborating with internal teams. Conduct training and demos to strengthen client engagement.

The Renewal Manager drives customer retention through contract renewals for mid-market and enterprise accounts, enhancing collaboration with Customer Success Managers and identifying growth opportunities.