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Top Remote Customer Success & Experience Jobs in Pittsburgh, PA
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Senior CX Strategist guides teams through discovery and vision setting for customer experiences, aligning strategies and implementing CX best practices.
Top Skills:
Adobe Creative SuiteFigmaMiro
AdTech • Digital Media • Marketing Tech • Mobile
Kargo seeks an Account Director to lead customer performance marketing on social media, focusing on revenue growth through analytical campaign management and direct response performance analysis.
Top Skills:
ExcelFacebook AdsInstagram AdsPerformance MarketingPinterest AdsSnapchat Ads
Artificial Intelligence • Edtech • Healthtech • Software
As a Student Success Coach, support students through motivation issues, resolve inquiries, and ensure academic progress towards graduation.
Top Skills:
FreshdeskFrontHubspot
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
The Team Lead will manage a team of Adjusters and Specialists, overseeing claim activities, ensuring optimal outcomes, and handling escalated complaints. They will focus on performance management and development while aligning departmental goals.
Top Skills:
G-Suite ToolsMicrosoft Office Suite
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
As an Account Manager, you will nurture relationships with existing customers, focusing on retention and upselling, while monitoring account health and driving renewals.
Top Skills:
AIAnalytics ToolsCloud InfrastructureCRMGpuMl
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Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Logs Architect at Dynatrace will enhance customer success through expertise in Dynatrace, Splunk, and Elastic, promoting best practices, leading technical engagements, and documenting methodologies.
Top Skills:
DynatraceElasticSplunk
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Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
As a Bilingual Associate Customer Support Technician, you will assist customers with software inquiries, troubleshoot issues, and escalate unresolved problems while ensuring high-quality customer service.
Top Skills:
FreshdeskJIRAMicrosoft ApplicationsSalesforceSoftware ApplicationsTalkdesk
Healthtech • Information Technology • Security • Software • Cybersecurity
The Clinical Workflow Specialist bridges the gap between clinical and IT personnel in healthcare, advising on workflows and regulations to optimize operations and support various Imprivata departments.
Top Skills:
Clinical WorkflowsHealthcare RegulationsImprivata Technology Products
Cloud • Insurance • Professional Services • Analytics • Cybersecurity
The Warranty Underwriter/Account Manager manages a portfolio of warranty clients, focusing on revenue growth, relationship management, and underwriting solutions.
Top Skills:
Cpcu Certification
Cloud • Healthtech • Social Impact • Software • Biotech
The Solution Consultant - Business Value engages with customers to align Benchling's solutions with their business needs, emphasizing value delivery and customer engagement. Responsibilities include assessing customer needs, developing methodologies for value quantification, leading cross-functional teams, and providing thought leadership on industry trends. The role requires a strong executive presence and the ability to guide customer interactions effectively.
Top Skills:
Benchling R&D Cloud
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