Top Remote Operations & Support Jobs in Pittsburgh, PA

Support marketing operations strategists with HubSpot and CRM setup, data migrations, platform cleanup, automation, list segmentation, reporting, and CRM/MAP optimization for B2B clients. Participate in strategy meetings, training, and cross-channel learning while developing expertise in marketing automation and operations. This is a remote, college-credit internship requiring 15–20 hours per week and enrollment in a college course.

Reviews and edits stormwater compliance reports, verifies asset and field information, corrects report details, identifies noncompliant conditions and deficiencies, and supports annual reporting. The coordinator also bridges client manager requests with crew execution and provides field assistance, asset maps, and deficiency information. Success requires strong organization, attention to detail, proofreading, accurate typing, and Microsoft Office proficiency in a remote work environment.

Leads global operations for Alkegen Industrial Solutions, overseeing manufacturing, supply chain, quality, EHS, operational excellence, budgets, and capital deployment. The role drives safety, quality, delivery, cost competitiveness, margin expansion, supply chain resilience, footprint optimization, and technology scaling across a diversified specialty materials portfolio. It also develops operating plans, reports performance to executives and the board, and builds high-performing global teams.

Leads the strategy, roadmap, team, and budget for marketing, sales, and customer success technology. Owns revenue analytics, executive dashboards, data governance, AI-enabled workflows, vendor management, and cross-functional alignment across the full customer lifecycle. Builds a unified GTM systems ecosystem and ensures leadership has accurate insights into pipeline, bookings, retention, and expansion.

Support and manage day-to-day operations of customer-hosted cloud environments within the Jenzabar One ecosystem. Troubleshoot priority incidents, perform upgrades, provide SQL Server configuration and T-SQL scripting support, produce root cause/post-mortem analyses, drive process improvements and automation, mentor junior staff, and serve as an escalation point for cross-functional teams.

Leads the Client Engagement team supporting pharmaceutical manufacturer field sales escalations. Oversees people management, ticket and AI performance, quality, knowledge content, escalation resolution, root-cause analysis, process improvements, launch readiness, and field education. Partners with Client Success, Operational Excellence, Product, Engineering, and strategic operations to improve service quality, automate support, and prevent recurring issues.

Configure, support, and troubleshoot business applications while serving as the primary IT contact for assigned business areas. Resolve escalated issues, document incidents and procedures, recommend system improvements, support projects, and mentor less experienced administrators. The role requires business systems analysis, SQL, end-user application administration, process flowcharting, report and procedure writing, and collaboration with offshore development and QA teams.

Lead Doppel’s IT function supporting office and remote employees. Manage the IT team, service delivery, onboarding and offboarding, identity and access through Okta, endpoint management with Jamf, SaaS administration, office technology, vendors, budgets, and procurement. Build scalable processes and automations while partnering with Security on endpoint protection, access controls, vulnerability remediation, incident response, and audit readiness.

Configures and validates benefits administration systems according to requirements documentation. Reviews raw materials, completes system builds and self-QA, supports enrollment and implementation workflows, maintains process documentation, tracks productivity, prioritizes tasks, resolves escalated issues, and collaborates with internal teams. The role requires benefits administration configuration experience, strong data analysis and spreadsheet skills, attention to detail, requirements gathering, process-flow knowledge, and the ability to manage multiple priorities.

Leads enterprise process excellence and change management across business units. Establishes improvement methodologies, standards, tooling, measurement controls, and sustainment practices; develops specialist teams and internal capability; oversees adoption, training, executive stakeholder engagement, vendor performance, and portfolio prioritization. The role ensures redesigned processes deliver measurable, durable operational improvements and supports business transformation strategy and governance.