Top Remote Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Provide inbound telecom customer support from a remote home office: answer calls, troubleshoot mobile and network issues, resolve billing and service inquiries, de-escalate situations, and identify sales opportunities while following quality and security standards.

Lead IT support operations, ensuring high-quality technical support, vendor management, and IT processes for a remote workforce while improving contributor experience.

The Regional Director of Ticketing oversees box office operations, manages pricing structures, and ensures quality event execution across North American venues, partnering with promoters and analyzing performance metrics.

The Virtual Assistant handles email management, calendar scheduling, document editing, CRM management, and travel booking to support organizations' operations.

The Operations Specialist role involves supporting operational processes in healthcare to improve medication access, requiring problem-solving skills and adaptability to new technologies.

Own member inquiries end-to-end via email, live chat, and occasional phone. Triage and resolve tickets, verify accounts securely, coordinate with operations and suppliers, maintain canned responses, and surface recurring issues to improve processes.

The Sr. Director Analyst will provide research and advisory on procurement technology, guiding clients in vendor selection, digital transformation, and implementing effective change management in procurement processes.

Evaluate incoming vehicle submissions, research market comparables, set auction reserves, negotiate with sellers, update tracking systems (Contentful, Auction Management tracker), send Salesforce communications, escalate high-value or borderline lots, and maintain records for auction readiness.

Lead end-to-end post-sales implementations of RapidSOS platform at emergency communications centers. Manage VoIP integrations, on-site hardware/software setup, testing, and technical troubleshooting. Coordinate with IT, telephony providers, and internal teams, travel frequently to customer sites, assess risks, and improve implementation playbooks.

As a Senior Rev Ops / Salesforce Product Owner, manage Salesforce administration, enforce data hygiene, analyze data for process improvements, and support operational insights.