Top Remote Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Serve as Cvent subject-matter expert to configure, maintain, and optimize Cvent for multiple global clients. Provide strategic consulting, implement configuration changes, manage user roles/licenses, create training materials, support integrations, communicate with clients and internal teams, and drive process improvements while meeting SLAs and timelines.

Support day-to-day execution, stabilization, and continuous improvement of commercial platforms (CRM, CPQ, CLM). Partner with product owners, business users, and technical teams to gather requirements, manage testing and releases, resolve operational issues, and maintain platform reliability to ensure successful change implementations and user support.

Lead strategy and operations for Airbnb's ticketing business, owning supply activation, tickets sold, GBV, and guest experience. Drive cross-functional priorities with product, marketing, supply, finance, and partnerships using market intelligence, financial modeling, and growth levers to scale the business.

Entry-level operations role supporting Customer Care, Customer Master, Pricing, and AR/Collections. Execute defined tasks within SOPs, maintain and validate customer data, use CC360/Service Cloud and Genesys, assist KPI tracking and reporting, support cross-functional coordination, and participate in continuous improvement and knowledge management.

Review and prepare real estate documents for county recording, verify information via county indexes, support clients, track submissions and fees, reconcile basic accounting, and train colleagues on recording processes.

Provide high-level administrative and professional support to executives and senior managers, coordinate budgets, calendars, travel, events, and vendor relations. Track metrics, analyze data, prepare communications and reports, mentor junior admins, manage office operations and supplies, process invoices and expense claims, and support strategic initiatives while adhering to risk and compliance frameworks.

Serve as the primary US IT contact, providing first-line support, managing helpdesk tickets, configuring and imaging devices via Workspace ONE, handling onboarding/offboarding and device lifecycle, maintaining IT asset records, and coordinating office infrastructure with vendors to ensure secure, reliable workplace technology.

Lead and build the RevOps function to scale GTM across Marketing, Sales, and Customer Success. Own GTM tech stack and data integration, design compensation, territory and forecasting models, drive AI adoption, partner cross-functionally, and recruit a high-performing RevOps team.

Provide functional support and configuration for PeopleSoft 9.2 ELM, elicit and document business requirements, perform fit-gap analysis, test planning and QA, research PUM/PeopleTools impacts, mentor analysts, design workflows (AWE), collaborate with developers on production issues, and maintain process documentation and business process models.

The Account Coordinator will support the Surety Team by managing bond submissions, maintaining customer records, handling clerical tasks, and providing excellent customer service.