Top Remote Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Provide administrative, clerical, and document-control support for regulatory and quality functions: prepare polished documents and presentations, manage records and supplies, coordinate meetings, calendars, travel, and purchase requisitions, support onboarding, and ensure compliance with security and background-check requirements.

Conduct claim audits across the Southwest Region, identify trends, and deliver coaching, feedback, and training to improve claim handling quality. Support audit policy/methodology enhancements, recommend process improvements, and consult with adjusters and leaders on complex auto, bodily injury, subrogation, and litigation-related claims.

Lead end-to-end order processing across direct and indirect channels, optimize order-to-revenue workflows, enforce CRM data and contracting standards, manage onboarding, vendor intake, and RFP operations, and align contracts with revenue recognition alongside Legal and Finance.

Support underwriters by collecting, reconciling, and analyzing submission data; set up accounts, produce quotes and binders, issue policies and endorsements, process reinsurance tasks, perform quality control, order and summarize inspection and risk reports, enter catastrophe modeling data, and respond to broker service requests to ensure accurate, timely underwriting operations.

Provide production application support for GovDeals and AllSurplus, responding to incidents, troubleshooting application/database/integration issues, coordinating incident response, performing root cause analysis, producing post-incident reports, maintaining runbooks, and driving process improvements to maintain service reliability.

Lead endpoint and IT operations across global offices and remote field sites: design zero-touch provisioning, manage Jamf/Intune policies, build fleet monitoring, own software procurement and license optimization, administer Okta and Google Workspace, automate onboarding/offboarding, supervise IT support staff, and collaborate with security, infrastructure, legal, and finance to run reliable, compliant IT for distributed exploration teams.

Provide first-line technical support for ServiceTitans financial modules, troubleshoot accounting integrations (QuickBooks, Sage Intacct), advise on accounting best practices, resolve complex financial workflow issues via phone/chat/email/screen-share, and help customers optimize invoicing, AR, job costing, and month-end processes.

Provide first-line technical support for ServiceTitan via phone, chat, email and screen-share. Troubleshoot software issues, prevent escalations, craft solutions, and use support tools to resolve customer cases quickly and empathetically.

Administer and support Citrix and enterprise systems, troubleshoot incidents, perform monitoring/patching, maintain documentation, enforce security and access controls, assist deployments/upgrades, follow change management, participate in on-call rotation, and collaborate with IT teams to improve operations.

Install, configure, validate, and customize GE HealthCare patient care infrastructure (monitoring, telemetry, Carescape). Collaborate with sales, IT, biomed and vendors, remediate networks, address cybersecurity, train staff, mentor field engineers, maintain records, and support new product releases. Role requires heavy travel.

Serve as Cvent subject-matter expert to configure, maintain, and optimize Cvent for multiple global clients. Provide strategic consulting, implement configuration changes, manage user roles/licenses, create training materials, support integrations, communicate with clients and internal teams, and drive process improvements while meeting SLAs and timelines.