Top Remote Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Lead Salesforce platform management and optimization to support business objectives, governance, user adoption, and operational performance.

The AVP, Digital Portfolio Management oversees P&L for small business products, driving underwriting profitability and digital transformation through analytics, cross-functional collaboration, and strategic initiatives.

Administer and support Citrix farms (XenApp/Presentation Server), resolve Citrix-related issues, configure server policies, load management, printers, streaming profiles, and publish applications. Perform patch management for Citrix servers and work with VMware and Windows Server environments. Scripting and group policy administration are required.

The Commercial Title Examiner manages complex real estate transaction projects, analyzes public records, verifies ownership, prepares title commitments, and collaborates with underwriters and clients to ensure smooth closings.

Provide academic advising and retention support for assigned online students: coach through degree progress, connect them with resources, ensure understanding of policies, and foster academic success and engagement.

Lead and transform corporate IT: own infrastructure, identity, endpoint security, and tooling. Assess and rebuild operations, restructure the IT team, implement IAM and endpoint management, enforce policies, improve tooling and self-service, and provide leadership reporting and security alignment.

The Insurance Compliance and Operations Administrator ensures compliance and operational efficiency across insurance programs by managing documentation, workflows, and audits while collaborating with various internal teams.

The Commercial Lines Account Manager provides service to clients and producers, managing commercial accounts, ensuring policy compliance, and facilitating communication between clients and carriers while using advanced Microsoft Excel.

Higginbotham is seeking candidates for various non-production and non-sales roles in a growing insurance and financial services firm across multiple locations.

The Supervisor Workers Comp Claims will lead a team focused on high-quality claims management, oversee adjusters, ensure compliance with regulations, conduct quality reviews, and develop staff to achieve performance goals.

Supervise hospital bill audit nurses, ensuring accurate audits and compliance with regulations. Foster team collaboration and handle auditor inquiries while maintaining productivity standards.

Provide advanced, remote application support for CorVel proprietary systems: troubleshoot ServiceNow tickets, run and optimize SQL queries, perform post-release testing, create documentation, collaborate with stakeholders, and improve support using AI tools.

Supervise a team of workers' compensation claims examiners, ensure compliance with WC laws and regulatory reporting, provide technical/jurisdictional guidance, coach and evaluate staff, assist with hiring/onboarding, participate in client claim reviews, and recommend claim resolutions. Must maintain WC certification and Washington claims experience.

Provide remote technical support to branches and remote users: diagnose and resolve video/phone/access/connectivity issues, handle password resets, follow knowledge base, document incidents, analyze trends, prioritize and escalate as needed.