Top Remote Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

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Provides high-level administrative and operational support to multiple senior executives. Responsibilities include complex calendar and travel coordination, executive communications, confidential information management, meeting and event planning, reports and presentations, office process improvement, and cross-functional special projects. The role requires strong judgment, organization, discretion, communication, and proficiency with Microsoft Office applications.

Provides remote customer support for leading brands by handling inquiries, troubleshooting issues, reviewing transactions, supporting sales, protecting customer information, and managing cases accurately. The role requires empathetic communication, independent work, attention to detail, multitasking, and a quiet home-office setup with reliable wired internet and required equipment.

Leads the Tax Division’s Enrollment & Onboarding function, overseeing team performance, customer onboarding, quality assurance, operational controls, risk decisions, reporting, and seasonal readiness. Builds and develops an operational team, establishes scalable processes and service standards, resolves complex enrollment cases, and partners with Sales, Compliance, Risk, Operations, Technology, Product, and Customer Service to improve customer experience while meeting regulatory and control requirements.

Provides Level 2 technical support through phone, chat, and ticketing channels. Troubleshoots complex workstation, server, cloud-hosted virtual environment, email security, and access issues; documents resolutions; maintains knowledge base content; and escalates incidents appropriately. Mentors Level 1 technicians, supports customer satisfaction, contributes root-cause analysis, follows service delivery procedures, and completes required training and performance objectives.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Lead a region of communities, own financial and operational results (P&L, budgets, sales, collections, resident experience), develop and hold Community Managers accountable, manage capital and home readiness projects, integrate acquisitions, ensure compliance and culture, and regularly travel across the region.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

The Manager of Transaction Management oversees all real estate transactions, leading a team while managing personal deals, ensuring accuracy and timeliness from contract to closing.

Administer and support Citrix farms (XenApp/Presentation Server), resolve Citrix-related issues, configure server policies, load management, printers, streaming profiles, and publish applications. Perform patch management for Citrix servers and work with VMware and Windows Server environments. Scripting and group policy administration are required.