Top Remote Jobs in Pensacola, FL

Provides remote technical customer support for Dealertrack DMS Fixed Ops products through phone, email, and other channels. Troubleshoots product and system issues, answers usage questions, documents cases in CRM systems, meets support service-level goals, manages multiple tickets, follows up with customers, and coordinates with internal teams. Requires flexible scheduling, including weekends and overtime, and the ability to work independently while maintaining strong communication and problem-solving skills.

Own the strategy, performance, growth, partnerships, and roadmap for CouponFollow’s browser extension and mobile apps. Lead consumer product business planning, revenue and KPI accountability, acquisition and retention analytics, CPA/CPI partnerships, affiliate distribution, creator growth, compliance, and cross-functional execution with product, engineering, data, legal, and leadership teams.

Own the full-cycle commercial B2B SaaS sales process, from prospecting and pipeline generation through closing new business. Build territory and account strategies, conduct consultative discovery, deliver tailored software demonstrations, manage qualification and forecasting, and engage executive stakeholders. The role requires quota attainment, self-sourced pipeline generation, strong communication, and experience selling in startup or growth-stage environments. Familiarity with MEDDPICC, MEDDICC, SPICED, or similar sales methodologies is preferred.

Develop and maintain production machine learning models, build scalable training and serving technologies, optimize real-time and batch ML pipelines, and monitor model performance and drift. The role involves deep neural networks, recommendation systems, automated retraining, ML research, engineering excellence, and communicating technical concepts to diverse audiences. Candidates need 6+ years of industry ML experience, strong coding skills, and experience deploying neural networks at scale.

Lead the technical roadmap for partner integrations across APIs, SDKs, and web experiences. Design and build scalable products, standardize external partner integrations, and deliver payment and data-sharing capabilities. Collaborate with Engineering, Product, Design, Infrastructure, Sales, Partner, and Customer Success teams while remaining hands-on. Drive architecture, code quality, delivery, stakeholder alignment, and technical strategy for high-impact fintech products.

Own and mature the company’s DevSecOps and cloud security function. Responsibilities include implementing SOC 2 controls, automating compliance evidence, managing cloud security posture and runtime security, embedding security gates into CI/CD, leading vulnerability remediation, developing auto-remediation and AI-assisted workflows, and securing infrastructure through Terraform and policy-as-code. The role also partners with GRC and corporate security teams while building reusable security tooling and developer-platform guardrails.

Serve as the primary technical contact for enterprise customers, translating business needs into technical requirements and scalable solutions. Develop architecture strategies, documentation, and best-practice guidance; conduct proofs of concept, product demonstrations, training, and workshops. Troubleshoot complex infrastructure issues, advise on observability and enterprise technology, and collaborate with sales, product, and customer experience teams. Gather customer feedback to influence the product roadmap and support successful adoption of the LogicMonitor platform.

Manage FP&A activities including headcount reporting, annual operating planning, rolling forecasts, variance analysis, financial modeling, sales and revenue forecasting, and budget-to-actual reviews. Provide analytical insights and decision support to operational leaders, partner cross-functionally on company initiatives, and communicate business drivers, KPIs, and financial results to stakeholders.

Develop and execute territory plans for large enterprise accounts across the Pacific Northwest and Canada. Generate pipeline through prospecting, partnerships, social outreach, email, and phone calls. Manage the complete sales cycle from discovery and demonstrations through proposal, negotiation, and close. Advise customers on platform use cases, build lasting relationships, advocate for customer needs, and refine sales processes using Salesforce and sales enablement tools.

Leads measurement and product marketing for eight enterprise AI platforms. Builds shared KPI, taxonomy, scorecard, data-quality, and value-realization frameworks; translates usage and outcome data into executive insights and investment guidance. Oversees positioning, internal launches, campaigns, enablement, adoption, and audience segmentation. Partners across product, engineering, data, communications, and business teams while building and managing teams responsible for analytics, marketing, and communications.