Top Remote Jobs in Pensacola, FL

Serve as the frontline contact for customers using Accel Health's credentialing SaaS: answer credentialing and payer enrollment questions, manage support tickets, track credentialing status, onboard new customers, collect and validate provider data, escalate product/engineering issues, and relay customer feedback to product teams to improve the platform.

Own and execute the executive reporting cadence (MBRs/QBRs), synthesize financial and operational inputs into concise, decision-ready presentations, drive follow-through on actions, partner with senior leaders, and continuously improve business reporting and communication processes.

Manage and optimize the affiliate program: recruit and onboard partners, monitor activity and compliance, analyze performance and report insights, grow network revenue, manage tracking platforms, and coordinate partner-facing content and training.

As an Enterprise Account Executive, you will develop and close business with large prospects, establishing relationships and leveraging insights to drive expansion and meet revenue goals.

Lead a global campaign operations team to execute multi-channel digital marketing campaigns. Build scalable processes, enablement, and automation; partner on marketing systems, leverage AI to improve workflows, and track campaign KPIs to drive optimization and performance.

Design and deliver LLM-powered, agentic AI systems to automate customer support and compliance. Build scalable, secure backend infrastructure in Python and Go, integrate third-party models/APIs, implement grounding and guardrails, and measure performance. Lead end-to-end projects, mentor engineers, conduct code reviews, and participate in on-call and incident response to improve resolution times and reduce operational costs.

Lead engineering of an AI-native finance automation platform: design LLM-based agents and multi-agent orchestration, integrate with NetSuite/Workday/Anaplan, ensure SOX-compliant traceability and human-in-the-loop controls, and partner with FP&A/Treasury to translate spreadsheet workflows into production systems.

Design, build, and maintain Salesforce applications and integrations to support institutional sales, billing, and compliance. Own end-to-end feature delivery, collaborate with product and business stakeholders, ensure engineering quality through reviews and documentation, mentor junior engineers, and support operations via on-call rotations and incident triage.

As a Senior Software Engineer, you'll support projects from conception to completion, build and extend React applications, and contribute to Vetcove's platform development.

Lead and grow a customer support team to deliver excellent multichannel CX. Own onboarding, training, performance measurement, process optimization, cross-functional feedback to product and partners, and vendor coordination to scale support operations.

Lead and grow relationships with corporate veterinary hospital consolidators. Serve as primary strategic contact, drive account strategy and growth, collect product feedback, conduct business reviews and on-site meetings, and inform product and company strategy to support partner success.

Manage assigned client accounts to ensure satisfaction and renewals. Coach clients on SailPoint/IdentityIQ identity and access solutions, monitor usage and risks, provide strategic updates, identify expansion opportunities, and drive resolutions to customer issues.

Manage relationships with assigned clients to drive satisfaction, adoption, renewals, and product value. Advise on SailPoint IdentityIQ solutions, monitor account health, surface expansion opportunities, provide executive updates, and ensure contract renewals.

Lead expansion of mental health access by closing and scaling partnerships with health plans, EAPs, and strategic healthcare partners. Own complex, long-cycle sales processes, engage C-suite stakeholders, drive deal origination and execution, and advocate for the company's care model to increase patient visit volume and improve outcomes.

Design and automate reporting and workflows for financial operations. Analyze and troubleshoot data pipelines, build reports, collaborate with SMEs to remove manual bottlenecks, and own small optimization projects to improve operational efficiency.

Build and scale full-stack systems to improve provider onboarding and supply; design distributed, maintainable services; lead high-priority projects; mentor engineers; integrate AI-assisted and LLM-based features; drive provider-facing product quality and reliability.

Drive enterprise sales by sourcing, developing, and closing partnerships with large health systems. Own full sales cycles, influence executive and multi-disciplinary stakeholders, build account and territory strategies, forecast pipeline, and partner cross-functionally to ensure successful implementations. Regular field travel (up to 75%) and executive presentations required.

Own design, implementation, and optimization of AI-powered support workflows across chat, voice, and email. Automate repetitive tasks, run pilots, monitor KPIs (CSAT, containment, deflection, productivity), establish quality standards, and partner cross-functionally with Product, Engineering, CX, Analytics, and external AI vendors to scale solutions.

Partner with enterprise financial firms to design and implement scalable practice management programs. Lead executive engagement, success roadmapping, content and curriculum development, and live facilitation. Drive adoption through program design, data-driven recommendations, and feedback to Product. Travel regularly to client sites and industry events to deliver sessions and represent Zocks as a subject-matter expert.

Lead enterprise practice management engagements for large RIAs, broker-dealers, banks, and insurers. Design rollout strategies, build scalable enablement programs and content, run discovery workshops, analyze data to recommend operational improvements, and deliver in-person/virtual facilitation and industry presentations. Act as enterprise client voice to product and travel frequently for client meetings and conferences.

Manage end-to-end California workers' compensation claims, including complex/high-exposure files. Conduct investigations, determine compensability, set reserves, manage medical and indemnity benefits, control litigation and legal costs, negotiate settlements, and provide excellent service to agents and insureds while mentoring junior adjusters and improving claims processes.