Top Remote Customer Success & Experience Jobs in Orlando, FL

Manage HubSpot-focused client relationships and technical projects across multiple accounts. Oversee project timelines, capacity planning, resource allocation, budgets, and cross-functional teams to ensure successful delivery and client satisfaction.

As an Enrollment Representative, you will connect prospective students with suitable programs, ensure a positive customer experience, and drive enrollment through effective communication.

As a Cvent Freelancer, you'll build and manage event registration sites, customize attendee journeys, and support various event formats. You'll generate reports, troubleshoot issues, and collaborate with teams to ensure smooth execution while managing multiple projects simultaneously.

Provide empathetic, efficient customer support across email, SMS, social DMs and phone for orders, activation, billing, and technical troubleshooting. Maintain SLAs, follow workflows and escalate when needed. Contribute feedback, documentation, and knowledge sharing to improve customer experience and team processes.

Lead and scale a unified customer success organization for K-12 districts, overseeing onboarding, implementation, professional learning, support, and analytics to drive adoption, retention, and measurable student outcomes. Build and coach a cross-functional team, define success metrics and playbooks, partner with Sales/Product/Marketing, and continuously improve processes, reporting, and customer-facing resources.

The Customer Success Manager drives the adoption of AI solutions in life sciences by managing implementations, developing customer satisfaction strategies, and serving as a trusted advisor.

The Account Development Manager will manage client relationships, drive client engagement, execute growth strategies, and develop commercial strategies for renewals and upsells.

The Regional Manager, Customer Experience and Success leads technical customer engagements, oversees team development, manages complex accounts, and collaborates cross-functionally while ensuring customer satisfaction and retention for Dash0's observability platform.

The Enterprise Solutions Architect will optimize user journeys, enhance customer success, deliver technical demos, and provide support to ensure product utility.

Explore customer needs and oversee their journey through onboarding to ensure successful adoption of the Hightouch platform, applying strong technical and project management skills to guide customers effectively.

The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.

Lead and mentor a team of Solutions Engineers, ensuring exceptional customer experiences and collaboration with AEs. Develop technical expertise in data activation and integration platforms, delivering tailored demonstrations and solutions for clients.

As a Claims Support Specialist, provide expert guidance and manage claims for clients, optimizing resolution processes and advocating for their interests throughout.