Top Remote Customer Success & Experience Jobs in Orlando, FL

The Learning Experience Design Specialist designs engaging, research-based learning experiences for primary care practices, focusing on technology adoption and workflow support while collaborating across teams.

Participants will record 1,000 short ASL and BASL videos from home, adhering to setup instructions and project timelines while uploading completed videos.

Manage a portfolio of ~35 enterprise, high-touch trade service customer accounts to drive adoption, value, retention, upsell/cross-sell. Build senior relationships, solve complex problems, analyze engagement data and KPIs, segment accounts, mentor others, and continuously improve product and processes.

The Customer Success Executive will engage with health plan clients, drive user adoption of AI solutions, align implementations, and enhance overall client satisfaction.

Configure, test, demonstrate, and activate the UKG Ready platform (Payroll, HRIS, Time & Labor, Benefits) for clients. Deliver client training, validate and import client data, collaborate with sales for handoffs, provide excellent customer service, and support team and business growth through process improvements and additional product offerings.

Handle customer inquiries via phone, chat, and email; troubleshoot automotive cooling and installation issues; support sales with product recommendations; monitor online forums; assist order verification, shipping claims, and warranty processing to ensure timely, empathetic resolutions.

The Senior Clinical Research Associate manages monitoring for cardiovascular clinical trials, ensuring compliance with FDA regulations and guiding teams to resolve site issues effectively.

The Chat/Phone Support Specialist provides customer support via chat and phone, ensuring quality service and maintaining accurate records while multitasking in a dynamic environment.

The Senior Technical Account Manager will serve as a liaison between Oasis Security and enterprise customers, ensuring technical adoption, success, and satisfaction with the product through guidance, onboarding, and relationship management.

The Account Director will manage client relationships, achieve sales targets, develop strategic account plans, and participate in business development activities.