Top Remote Operations & Support Jobs in Orlando, FL

Manage claims operations including customer contact, investigation, approval and settlement of claims. Work with insurers, providers, members and collections to resolve pending claims, exercise judgment in prioritizing and interpreting processes, and perform advanced administrative and operational support. Remote role with required virtual training and availability for weekday shifts in EST.

Lead cross-functional initiatives, build processes, manage reporting and communications, provide executive administrative support, own vendor relationships, coordinate recruiting and onboarding logistics, and support compliance and finance tracking to ensure smooth operational execution.

Lead Ivanti endpoint management including provisioning, enrollment, OS and 3rd-party patching, application packaging and deployment across Windows/Mac, monitoring and remediation, L2/L3 support, troubleshooting, documentation, security hardening, automation via scripting, and migration/coexistence with Intune.

Provide remote corporate travel booking and advisory services using Sabre GDS for domestic and international air, rail, road, and accommodations. Ensure policy compliance, anticipate traveler needs to sell services, resolve customer issues, use positive phone techniques, and collaborate with teammates to coach and improve service levels across 24x7 shift coverage.

Administer and configure a complex Salesforce org: manage daily configuration requests, build declarative solutions (Flows, custom objects/fields, layouts), handle DevOps deployments with Copado/GitLab, manage security and data (OWD, permission sets, ETL tools), document requirements in Jira, and continuously optimize platform performance and usability.

Lead strategy and execution of enablement programs for Sales teams, ensuring effective engagement with prospects and improving performance metrics. Build scalable processes, enhance onboarding experiences, and manage training resources for rapid team development.

Monitor real-time queue performance, attendance, and agent adherence; update schedules; prepare and present daily performance data; support workforce management and clinical leadership with staffing analysis and process improvements in a contact center.

Provide 1st–2nd line IT support for executives in the New York office, manage high-priority incidents via ServiceNow, troubleshoot Microsoft and mobile technologies, administer Active Directory, escalate to technical teams, support desk moves and out-of-hours events, and maintain compliance with FCA and ITIL practices.

Provide executive support to the CRO and commercial organization: manage calendars, travel, inbox triage, and meeting ops; run the sales rhythm of business; prepare presentations and Salesforce-sourced reports; coordinate events and on-site support; handle expense reconciliation, contracts, onboarding, and cross-functional coordination to keep the global sales org operating efficiently.

Lead design, delivery, and improvement of contact center services for a financial services firm. Manage inquiries, analyze metrics and trends, develop risk and control reports, drive process improvements, support project and program management, and build stakeholder relationships while ensuring compliance and service quality.