Top Remote Operations & Support Jobs in Orlando, FL

Provide comprehensive administrative and personal support to the CEO: manage calendars, meetings, communications, documents, travel, payments, and vendor coordination. Handle confidential matters, routine tasks independently, and assist with personal appointments and events.

Work closely with company founders to execute go-to-market strategies, improve operational processes, grow client and partner communities, and implement AI-driven solutions. The role involves managing go-to-market pipelines end to end, coordinating cross-functional initiatives, and adapting within a fast-paced startup environment.

Owns growth initiatives from opportunity framing through execution and impact measurement. Builds financial models, evaluates strategic bets, leads cross-functional plans, manages timelines and budgets, designs growth experiments, analyzes funnel data, improves patient experience, and advises leadership on new markets and adjacencies.

Coordinates onboard art gallery operations, displays, auctions, inventory, storage, and logistics. Assists auctioneers with artwork handling, leads art movers, maintains safety and quality standards, attends shipboard drills, and collaborates with ship management and crew. Requires professionalism, coachability, English proficiency, and the ability to lift up to 50 pounds. Meals, accommodations, travel, a weekly base salary, and uniforms are provided.

Provides technical support for TeamCity, diagnosing whether issues originate in the product, infrastructure, or integrations. Responsibilities include troubleshooting web servers, applications, databases, version control, build systems, containers, and cloud environments; developing workarounds; reporting bugs; escalating issues; documenting solutions using KCS principles; and sharing customer feedback with product teams.

Leads change enablement for complex, high-risk data center operational changes. Identifies root causes of failures, designs controls and standards, establishes readiness and approval gates, analyzes incidents and change metrics, creates MOPs and SOPs, and coaches cross-functional teams on reliable change practices.

Manage enterprise IT service desk ticket flow, routing, queue capacity, SLA risk, escalations, critical incidents, schedules, field dispatches, and operational reporting. Maintain resolver groups, assignment rules, dispatch procedures, and workflow improvements while coordinating geographically dispersed technical teams. The role requires independent judgment, ITSM platform experience, and active Secret clearance, with potential TS/SCI eligibility.

Provides remote systems administration for client environments during an overnight shift. Manages user access, monitors server performance, installs software and security patches, performs backups and preventative maintenance, resolves connectivity issues, supports users, documents work, and escalates complex incidents. The role requires an associate degree, two years of networking or related technical experience, and strong troubleshooting and communication skills. Microsoft, OEM, and A+ certifications are preferred.

Supports day-to-day business operations through record-keeping, invoice and reconciliation workflows, contract and compliance documentation, reporting, tool administration, shared inbox monitoring, cross-team coordination, and process improvement projects. The role is designed for an early-career professional with strong organization, attention to detail, communication skills, and an interest in finance and operational processes.

Provides Tier 1 help desk support and NOC monitoring in a remote IT operations environment. Responsibilities include troubleshooting hardware, software, network, VPN, and account-access issues; managing ITSM tickets; monitoring infrastructure dashboards; triaging alerts; documenting incidents; escalating issues; supporting maintenance windows; and conducting shift handoffs. The role requires basic networking and Windows knowledge, strong communication, documentation skills, and the ability to work independently.