Top Remote Operations & Support Jobs in Orlando, FL

Own and scale the GTM tech stack (Salesforce, HubSpot, integrations), build AI-powered automations and data pipelines, ensure data quality and governance, and partner cross-functionally to optimize revenue processes and operational efficiency.

Administer and optimize JAMF Pro for enterprise macOS devices: provisioning, enrollment (ABM/ADE), policy and profile management, software packaging/deployment, security baseline/compliance, identity integrations, automation scripting, reporting, and Tier II/III support aligned with federal cybersecurity standards.

Administer and maintain MECM infrastructure for a federal customer, including cloud/hybrid deployments. Perform software packaging and deployment, OSD imaging, patch management via WSUS, monitoring, troubleshooting, automation with PowerShell, Intune/co-management integration, compliance with federal security standards, documentation, and Tier II/III support.

Lead Revenue Operations for Support and Professional Services by building processes, systems, and reporting to improve delivery, capacity planning, SLAs, and customer outcomes. Drive cross-functional initiatives, root-cause analyses, tech-stack optimization, and handoffs across Sales, CS, and Services to connect post-sales operations to retention and revenue.

Provide hands-on technical support for Jama Connect across cloud and self-hosted environments: troubleshoot logs, APIs, configurations, installations, upgrades and migrations; reproduce and log defects; analyze Datadog and support bundles; use tools like Zendesk, IntelliJ, VirtualBox, VisualVM, and the command line; contribute documentation and participate in on-call/weekend support.

Provide remote, expert-level support for SAP IS-U and Billing across complex, integrated environments. Troubleshoot and resolve critical issues, develop and deliver fixes, create scripts to correct data, support customizations, manage key accounts, provide training, and contribute to knowledge sharing and 24x7 support operations.

Senior executive leading global revenue operations and commercial enablement. Build scalable operating models, optimize order-to-cash, CRM data governance, sales compensation, automation, and reporting to improve seller productivity, forecast accuracy, compliance, and revenue realization across the commercial lifecycle.

Analyze group health and life insurance contracts, develop RFPs and marketing presentations, support sales with timely strategic analyses, maintain client records, and leverage APIs and digital tools to optimize quoting and workflows.

Lead and scale the Strategy & Operations function as COO's operating partner. Manage ~10 FTEs, drive cross-functional projects across Operations, Product, Client Success, Finance, and People; build analyses, models, and recommendations; improve operational scalability, profitability, tooling, and processes; act as a player-coach translating frontline needs into product and operational changes.

Lead all non-customer-facing risk operations including fraud prevention, dispute resolution, and back-office processing. Own people, workflows, vendor stack, automation strategy, SLAs, QA, and regulatory defensibility across 30+ workloads. Partner with Compliance, Legal, Product, and Engineering to scale operations, deploy AI-enabled tooling, and maintain measurable metrics like chargeback win rate and dispute cycle time.

Lead workforce processes, staffing, payroll, invoicing, safety compliance, SOPs, and cross-functional coordination for the Animal Relocation program. Manage recruiting/onboarding, LMS training tracking, internal communications, event logistics, resource allocation, and support disaster response and transport operations while ensuring regulatory and safety compliance.