Top Remote Jobs in New Orleans, LA

Promotes and supports engineered stormwater, erosion-control, and geosynthetic solutions across North and South Carolina. Responsibilities include developing sales opportunities, presenting technical solutions to engineers and municipalities, researching green infrastructure codes, visiting project stakeholders, coordinating specifications, supporting installation practices, attending industry events, and tracking project pipelines. The role requires technical writing, Excel reporting, public speaking, relationship building, and familiarity with civil engineering or landscape architecture markets.

Manages post-sale SaaS client relationships, monitors product usage, supports adoption, resolves concerns, and drives renewals, upsells, and expansion revenue. Maintains account records in CRM systems, collaborates with sales, marketing, support, and technical teams, and reports on account performance. Requires strong communication, negotiation, organization, technical aptitude, and at least two years of account management experience, preferably in SaaS.

Maintains and manages servers, network infrastructure, and IT systems; plans and supports infrastructure solutions; troubleshoots system and network issues; performs backups and disaster recovery; manages firewalls, antivirus, user accounts, permissions, and access controls; documents policies and procedures; and collaborates with IT teams and stakeholders.

Own end-to-end logistics for trade shows and conferences, including exhibitor registration, vendor contracts, budgets, materials, shipping, travel, hospitality, and event documentation. Coordinate speaking engagements and maintain calendars for business development opportunities. Reconcile expenses, track inventory, document lessons learned, and support go-to-market leaders with scheduling and logistics. Success requires organized execution, strong vendor management, budget discipline, and calm handling of last-minute changes.

Develop and deploy statistical and machine learning models for credit risk, delinquency, defaults, loan losses, underwriting, and risk-based pricing. Analyze credit bureau, alternative, and loan performance data; build production-ready analytical pipelines; monitor model performance; and address data anomalies. Lead complex initiatives, mentor colleagues, document methodologies, and incorporate model governance, fair lending, privacy, and responsible AI considerations while partnering with Credit Risk, Product, Engineering, and Finance.

Manage concurrent software implementations for fire and EMS agencies from contract signing through go-live and handoff to Customer Success. Own project plans, configuration, integrations, documentation, budgets, customer communications, readiness validation, and risk escalation. Coordinate with support, migration, development, training, and product teams while guiding customers through onboarding, LMS gates, data migration, and third-party integrations. Travel up to 15% for customer visits, conferences, and company meetings.

Owns administration, governance, optimization, integrations, security, and support for NetSuite and related finance systems. Translates accounting and finance requirements into scalable solutions, improves close and reporting processes, manages consultants and vendors, supports acquisitions and integrations, and ensures SOX compliance, audit readiness, access controls, testing, documentation, and user adoption.

Leads Formic’s marketing organization and owns brand strategy, demand generation, qualified pipeline, sales development, GTM engineering, marketing technology, funnel analytics, and team development. The role builds scalable systems for targeting manufacturers, positioning complex automation solutions, testing AI-enabled growth approaches, measuring commercial impact, and aligning Marketing, Sales, and RevOps around revenue outcomes.

Provide timely and accurate support for members, clients, providers, sales representatives, and business partners through phone, in-person, and online channels. Resolve routine to complex inquiries, process documentation and claims, research complaints, educate customers, identify trends, and escalate systemic issues. Maintain service standards, learn changing policies, and potentially attend client events or support payment processing. Requires flexibility across shifts and strong communication, problem-solving, multitasking, and software skills.

Own the agent runtime and orchestration platform powering AI-driven go-to-market Superhumans. Define planning, tool calling, memory, guardrails, multi-agent handoffs, packaged workflows, evaluation harnesses, APIs, and enterprise configuration. Partner with GenAI and engineering teams to ship weekly, prototype solutions, write technical specifications, and measure agent performance through task success, escalation precision, hallucination, and tool-error metrics.