Top Remote Operations & Support Jobs in Nashville, TN

The Quality Assurance Analyst monitors QA output, creates reports, collaborates with teams, and provides analytical insights for process improvement and operations management.

Lead AI-first revenue operations by building and shipping AI-powered workflows, evaluating/deploying AI-native tools, owning core revenue workflows, performing data-driven analysis, and driving cross-functional RevOps initiatives to scale provider and health systems GTM motions.

Lead the sales funnel and growth forecasting for Dandy, coordinating between Finance and RevOps, while maintaining reporting infrastructure and supporting strategic decisions.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Lead design and launch of Openly's Auto Casualty, Property Liability, and Litigation claims teams. Build processes, vendor partnerships, segmentation rules, metrics, and automated reporting. Drive regulatory compliance, operational performance (loss, LAE, cycle time), talent development, cross-functional collaboration, and industry representation while leveraging technology and data to optimize claims outcomes and customer experience.

Phone-based client advocate who assesses situations, determines eligibility for benefits/compensation, advises next steps, and navigates internal tools (Salesforce). Handles sensitive conversations with empathy, works at high volume, and is measured by client impact and performance metrics. No prior legal experience required.

Lead revenue operations by administering and optimizing HubSpot, managing GTM integrations, building dashboards and forecasts, defining KPIs, improving processes and data governance, supporting planning and territory/quota administration, and driving automation and AI-enabled productivity improvements across sales and marketing.

Lead and scale on-site field operations across warehousing, events, and retail. Manage Field Operations Managers and shift leads to ensure reliable staffing, on-site quality, incident management, and account health. Define commercial frameworks, build AI-enabled tooling and monitoring with Product/Data/Engineering, and recruit, onboard, and develop shift lead talent to sustain performance at scale.

Manage deal workflows for new business, renewals, and expansions; review pricing, discounts, contracts, and billing for policy and revenue-recognition alignment; run approval workflows and escalate complex deals; partner with Sales, CS, Finance, Legal, and RevOps; optimize quote-to-cash processes, track deal metrics, and implement AI-powered automation to improve efficiency and scalability.

The Senior Implementation Project Manager will lead the implementation lifecycle for clients, manage project plans, communicate progress, and ensure client satisfaction through collaboration and support.