Top Remote Operations & Support Jobs in Nashville, TN

Provide fast, technically sound support for a B2B SaaS CRM via email, chat, and video. Troubleshoot APIs, integrations, and product issues; document bugs; contribute to documentation; advocate customer feedback to Product and Engineering; and help customers implement scalable workflows and best practices.

Provide high-level executive support to Alliances leaders: manage complex global calendars, stakeholder relationships, meetings, agendas, notes and action items; drive executive operating rhythm and special projects; plan multi-day offsites and senior events; improve processes and leverage AI tools to increase executive productivity while maintaining discretion and accountability.

The RN Healthcare Advocate supports older Medicare patients by providing personalized care, navigating medical systems, and coordinating resources for better health outcomes.

Lead Revenue Operations, owning CRM architecture, data infrastructure, forecasting, reporting, compensation and territory design, and oversight of Deal Desk and Enablement. Drive GTM alignment, implement revenue technology and AI-powered automation, and support PLG and enterprise motions to scale ARR and operational efficiency.

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.

The Product Operations Lead will scale product deployments, deliver mission outcomes, curate insights from data, and manage operational processes in the defense technology sector.

Manage catastrophic and large-loss workers' compensation claims end-to-end: investigate, determine compensability, set reserves, control litigation, negotiate settlements (including structured settlements and MSAs), collaborate with stakeholders, mentor junior adjusters, and improve claims processes to achieve favorable outcomes and regulatory compliance.

The GTM Engineer will manage Clay implementation, develop prospecting systems, enhance account data, and facilitate effective sales outreach for pipeline generation.

Lead and develop a team of Technical Support Engineers to manage day-to-day support operations, escalations, SLA adherence, and tooling. Partner with Engineering, Product, and Customer Success to resolve API, integration, SSO/SCIM, and cloud-related issues, improve processes and runbooks, drive metrics-informed improvements, and scale global support coverage and enablement.

The Product Information Management Specialist maintains and enhances the product catalog for efficiency, accuracy, and cost savings, involving data management, vendor research, and collaboration across teams.