Top Remote Operations & Support Jobs in Nashville, TN

Senior operator reporting to the CEO and overseeing business functions to scale the company. Responsibilities include launching new factories, managing and hiring teams, supporting financial management, executing strategic initiatives, developing new ideas, and using AI coding tools. The role requires strong autonomy, organization, attention to detail, and leadership in a full-time in-person setting in Los Angeles and/or Detroit.

Business Analyst responsible for identifying business needs, analyzing data and processes, developing requirements and business cases, and recommending improvements. The role collaborates with IT, finance, operations, and other stakeholders to deliver solutions, maintain project plans, and communicate findings. Candidates need at least three years of business analysis experience, strong analytical and communication skills, and proficiency with Excel, Visio, or Lucidchart. Agile, process improvement, and data visualization experience are advantageous.

Provides remote administrative support through email and calendar management, data entry, record and database maintenance, customer inquiry handling, appointment scheduling, correspondence preparation, and general office assistance. The role requires strong organization, communication, attention to detail, independent work capability, proficiency with Microsoft Office and Google Suite, and reliable remote-work technology.

Serves as the primary contact for policyholders through phone, email, and live chat. Resolves coverage, billing, and claims inquiries; processes policy changes and cancellations; documents interactions in CRM software; collaborates with claims and underwriting; and identifies appropriate upsell or cross-sell opportunities. Requires strong communication, empathy, problem-solving, multitasking, computer proficiency, and at least two years of customer service experience. An Insurance Producer's License or willingness to obtain one is required.

Oversee global resource planning and allocation across client portfolios, balancing employees and contractors against delivery needs. Lead capacity discussions, resolve conflicts, monitor utilization and forecasts, manage contractor onboarding and compliance, track spend, maintain Kantata data, improve forecasting and time-tracking processes, and drive adoption of operational tools. Build partnerships across delivery, creative, strategy, finance, and operations while mentoring colleagues and supporting workforce operations improvements.

Volunteer Discord moderator responsible for enforcing community guidelines, reviewing user content, answering member questions, fostering positive engagement, planning events, and supporting server growth. Attend biweekly meetings, respond to messages within 24 hours, contribute ideas to improve moderation and community dynamics, and help execute outreach and promotional plans. Minimum 8 hours/week for at least six months.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Provide part-time remote administrative and operational support: manage Zoom meetings and calendar scheduling, handle email and messages, support live Zoom sessions (tech/help Q&A), maintain Google Sheets, collate notes, organise projects, perform research, and act as a proactive gatekeeper and collaborator to protect the employer's time.

Serve as primary contact for royalty/interest owners: respond to inquiries, research and resolve ownership issues, maintain ownership records, coordinate stakeholder communications, and produce audit-ready letters and reports on project timelines.

Volunteer administrative assistant to support organizational workflows: coordinate across teams, prepare presentations and reports, support internal communications, and assist with ad-hoc support tasks to advance the nonprofit's mission.

Provide Tier I technical support for smart cooler vending operators. Receive and categorize support requests, guide customers through approved troubleshooting, assist with onboarding and app usage, gather connectivity and payment-reader information, document issues, communicate next steps, and follow up. Escalate complex connectivity, backend, hardware, payment integration, and vendor issues to Tier II support while maintaining clear customer communication and accurate records.

Provide high-level support to the CEO and founder's office by managing complex calendars, coordinating travel, serving as primary stakeholder contact, preparing reports and presentations, implementing marketing and community growth strategies, handling confidential information, and improving internal communications and collaboration.