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Top Remote Customer Success Jobs in Nashville, TN
As Manager of Customer Success at FourKites, you will lead a team of Customer Success Managers to ensure a top-tier customer experience. Responsibilities include team development, relationship management with key customers, and collaboration with sales and leadership teams to drive customer growth, satisfaction, and retention.
As a Negotiations Specialist, you will negotiate delinquent accounts for clients, manage client finances, and build relationships with external partners to facilitate the negotiation process. This role requires exceptional communication skills and the ability to multitask effectively.
The Technical Expert will enhance customer experience by driving product issue resolution from discovery to resolution, triaging internal tickets, identifying bugs, and creating documentation on troubleshooting. They will collaborate with various teams to synthesize product insights and develop solutions to common customer pain points.
Featured Jobs
The Customer Experience Manager will lead and support the CX team at Alma, focusing on providing high-quality experiences for both providers and clients. Responsibilities include analyzing operational data, developing processes, and fostering an inclusive culture within the team.
As a Customer Success Architect at Workiva, you will collaborate with customers and partners to create impactful early-lifecycle experiences, ensuring customer satisfaction and fostering innovation. Your role includes defining success metrics, facilitating relationships with partners, and assessing customers' readiness for transition to traditional customer success management roles.
The Senior Compliance Advisor at Drata advises customers on audit readiness and compliance frameworks. Responsibilities include building information security policies, mentoring teams, hosting webinars, and assisting customers with GRC initiatives. The role demands strong experience in compliance programs and excellent communication skills.
The Enterprise Customer Success Manager will manage enterprise accounts, ensuring customers thrive with Overjet's software platform. Responsibilities include executing customer success strategies, achieving KPIs, improving account processes, planning expansions, and upselling software to existing clients.
As a Google Business Development Specialist for CDW in the K12 sector, you will build relationships within a designated customer base, support sales initiatives, implement growth strategies, and act as a consultant on Google solutions. This role requires effective communication, problem solving, and the ability to work with various stakeholders to generate and manage opportunities.
The Senior Enterprise Success Manager manages post-sale relationships with Enterprise clients, ensuring strong advocacy and maximizing client value through effective communication and conflict resolution. They handle complex client issues, coordinate with internal teams, and drive client success metrics, while maintaining in-depth knowledge of the IDeaS System and its applications in the hospitality and casino sectors.
The Senior Client Success Manager is responsible for managing relationships with insurance clients, ensuring service excellence, and overseeing financial performance. They will engage with cross-functional teams to meet client needs, deliver business reviews, and advocate for client interests within the company.
Top remote Companies in Nashville, TN Hiring Customer Success Roles
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