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Top Remote Customer Success Jobs in Nashville, TN
The Senior Client Success Onboarding Manager will manage onboarding specialists and ensure a positive onboarding experience for clients. Responsibilities include training the team, overseeing client onboarding, resolving client issues, and contributing to onboarding materials and communication initiatives. This role requires strong customer service skills, technical knowledge, and the ability to work in a remote environment.
As Director of Customer Experience Technology Enablement, you'll drive the strategy for enabling tools within the Customer Experience organization at Instacart, leading the implementation of AI and contact center tools, defining requirements, and collaborating with engineering to improve service delivery.
As an Education Specialist, you will create and deliver educational content via various methods, empowering customers to maximize their use of the Xero platform. Your role includes delivering webinars, managing educational initiatives, and contributing to product launch support, while maintaining high customer satisfaction and engagement.
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As a Senior Customer Success Manager, you will manage relationships with Mid-Market customers, drive product adoption, develop best practices, and ensure high customer satisfaction and retention. You will onboard clients, strategize for customer success, and advocate on behalf of customers to improve their engagement with Superhuman's productivity tools.
As a Customer Support Associate at Squarespace, you'll be responsible for assisting customers via live chat and email, resolving issues related to their accounts, billing, and domains. You will leverage system knowledge to deliver an exceptional customer experience and meet productivity and satisfaction targets.
As a Senior Manager of Customer Success Architects, you will lead a team focused on delivering exceptional service to clients, driving growth initiatives, and building strong customer relationships while ensuring high performance and strategic alignment with company goals.
As a member of the Developer Engagement Team, you will assist in resolving escalations, manage communication between Roblox staff and creators, maintain documentation of customer interactions, and dedicate around 40 hours weekly to support the Roblox developer community.
As a Customer Support Associate, you will assist health insurance agents with their inquiries, provide support to clients, manage incoming requests, resolve common inquiries, document interactions, gather feedback, and collaborate with other departments to enhance service delivery.
HealthJoy is seeking candidates to join their Talent Community for current and future openings across various departments. The company aims to simplify healthcare for employees and is committed to diversity and inclusion in their hiring process.
The Senior Customer Experience Consultant at Qualtrics delivers consulting services to clients, offering expert guidance on developing and enhancing Customer Experience Programs. This role requires effective communication, strategic thinking, and the ability to manage projects while collaborating closely with both clients and internal teams. The consultant will also drive growth within client accounts by ensuring timely delivery and actionable recommendations.
Top remote Companies in Nashville, TN Hiring Customer Success Roles
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