Top Remote Customer Success Jobs in Nashville, TN

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Customer Success Manager will guide customers in utilizing Mongoose's platform to achieve communication goals, drive user adoption, analyze engagement data, and ensure ongoing value throughout the customer lifecycle.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

As a Customer Success Manager, you will onboard clients, manage relationships, provide guidance on HCM practices, ensure client satisfaction, and collaborate with internal teams for continuous improvement.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.

The Customer Success Manager ensures clients achieve business goals by managing multiple accounts, leading teams, and resolving challenges. Responsibilities include client communication, overseeing operations, and identifying cross-sell opportunities in a fast-paced environment.

The Clinical Nurse Consultant ensures post-go-live success for ICU Medical's infusion devices, providing clinical guidance, support, data analysis, presentations, and coordinating with cross-functional teams to enhance the customer experience.

As a Customer Success Manager (Enterprise), you will manage a portfolio of trade companies, ensuring they maximize software value through tailored support and analysis.

The Premier Customer Success Manager at AppDirect will enhance customer relationships, optimize cloud GTM strategies, and ensure successful adoption of cloud marketplaces. Responsibilities include training customers, conducting executive reviews, and collaborating across teams to improve customer satisfaction and retention.

The Associate Director, Client Success role involves managing strategic client accounts in the public sector, driving revenue growth, retention, and collaboration across healthcare organizations while ensuring measurable client outcomes.

The Customer Success Manager ensures enterprise clients achieve business value from AI Agent investments by managing relationships, analyzing data, and guiding customer journeys.

The Technical Customer Success Manager will manage demos, onboarding, and early customer success, enhancing customer experiences post-sale and facilitating deal closures.

As a Customer Success Manager at Nevis, you'll enhance client relations, drive product engagement, collect feedback for product development, and support Registered Investment Advisors in using Nevis's AI platform effectively.

Manage client relationships in a digital marketing agency, provide strategic guidance on marketing performance, and ensure client satisfaction and retention.

As a Customer Success Manager, you will focus on customer objectives, manage relationships, monitor account health, and develop strategic success plans, while achieving retention and sales targets.

The Customer Success Manager will onboard customers, monitor account health, conduct check-ins, and collaborate with teams to ensure customer success. They will also document interactions in HubSpot and work towards retention targets.

The Customer Success Manager will build and scale the customer success function, ensuring customer satisfaction, driving adoption, securing renewals, and expanding revenue through upsells and cross-sells.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

The Senior Customer Success Manager will manage strategic partnerships in K-12 EdTech, ensuring product adoption, revenue retention, and mentorship of junior staff while leading a multimillion-dollar portfolio.