Top Remote Jobs

Build and optimize growth systems that increase patient bookings and engagement. Design experiments across messaging, outreach, and in-product booking flows; develop backend systems for experimentation and activation; monitor funnel metrics; analyze drop-offs; prioritize growth opportunities; and collaborate with product, design, data, and operations teams. The role emphasizes rapid experimentation, product-led growth, and measurable improvements in activation, conversion, retention, and booking.

Lead strategic onboarding, adoption, retention, renewal, and expansion for enterprise customer accounts. Build success plans, drive measurable business outcomes, conduct executive business reviews, manage renewal risk, identify growth opportunities, and maintain executive relationships. Use customer health metrics, CRM systems, customer success platforms, and business intelligence tools to guide portfolio decisions. Mentor Customer Success Managers and collaborate with Product, Sales, Marketing, Support, and Professional Services.

Manages a portfolio of B2B technology customers, guiding onboarding, adoption, value realization, retention, renewals, and growth. Develops customer success plans, monitors account health, conducts business reviews, coordinates cross-functional teams, escalates issues, and supports expansion opportunities. Maintains customer documentation and success metrics while contributing to process improvements and exceptional customer experiences.

Provide phone and live-chat support to clients and therapists, troubleshoot platform issues, educate customers, and advocate for their needs. Investigate root causes, collaborate with Product teams to improve the platform, meet quantitative support metrics, and adapt independently in a fast-paced remote startup environment.

Leads Known’s corporate affairs function, integrating strategic communications, reputation management, media relations, thought leadership, public policy, and ecosystem engagement. Builds relationships with federal agencies, standards organizations, think tanks, and industry stakeholders to advance agent identity and trustworthy AI. Establishes the function, manages agencies and advisors, recruits communications talent, coordinates executives and technical teams, and drives measurable market visibility and policy adoption.

Build and operate Philo’s ML and LLM infrastructure, including AWS and Kubernetes platforms, GPU scheduling, model serving, inference optimization, monitoring, evaluation, experimentation, and CI/CD. The role establishes infrastructure best practices, reliability, security, scalability, and Infrastructure as Code while supporting recommendation, video classification, and agent workloads. It also involves collaborating with engineers and vendors to deploy, instrument, and manage production systems.

Leads the Workday platform and service delivery function, managing consulting partners, budgets, capacity, priorities, technical requirements, configurations, and issue resolution across HCM, Recruiting, Payroll, Time and Attendance, and Scheduler. Partners with People teams and stakeholders, leads Workday training and access programs, tracks performance metrics, and supports compliance, audit evidence, and Sarbanes-Oxley controls.

Lead end-to-end UX for Gusto Payroll, define long-term vision, drive AI and automation initiatives, partner cross-functionally, mentor designers, and scale design systems to simplify complex payroll workflows.

Lead and develop a team of Enterprise Account Executives selling B2B SaaS solutions to large organizations, including public sector customers. The role owns revenue and pipeline performance, coaches sales representatives through call reviews and role-play, recruits top talent, supports complex deal strategy, analyzes sales metrics, and collaborates cross-functionally with Sales Development, Sales Engineering, Customer Success, Marketing, and Product teams.

Own multi-state U.S. payroll for 600–1,000 employees across approximately 35 states, including payroll processing, audits, corrections, and employee support. Manage a comprehensive compliance calendar covering federal and state filings, screenings, training, policy updates, and employment-law changes. Design internal controls, maintain audit evidence, improve procedures, and build automation. Partner with People Operations, Accounting, Legal, outside counsel, and the payroll provider to ensure accurate, timely, and compliant payroll operations.