Top Remote Jobs

Lead communications infrastructure strategy and roadmaps across optical, switching, smart NIC/DPU, Satcom, and Enterprise AI platforms. Define make-vs-partner approaches, drive partnerships, translate market and customer insights into product requirements, coordinate cross-functional execution, and support go-to-market, manufacturability, and financial metrics.

Build and optimize growth systems that increase patient bookings and engagement. Design experiments across messaging, outreach, and in-product booking flows; develop backend systems for experimentation and activation; monitor funnel metrics; analyze drop-offs; prioritize growth opportunities; and collaborate with product, design, data, and operations teams. The role emphasizes rapid experimentation, product-led growth, and measurable improvements in activation, conversion, retention, and booking.

Lead strategic onboarding, adoption, retention, renewal, and expansion for enterprise customer accounts. Build success plans, drive measurable business outcomes, conduct executive business reviews, manage renewal risk, identify growth opportunities, and maintain executive relationships. Use customer health metrics, CRM systems, customer success platforms, and business intelligence tools to guide portfolio decisions. Mentor Customer Success Managers and collaborate with Product, Sales, Marketing, Support, and Professional Services.

Manages a portfolio of B2B technology customers, guiding onboarding, adoption, value realization, retention, renewals, and growth. Develops customer success plans, monitors account health, conducts business reviews, coordinates cross-functional teams, escalates issues, and supports expansion opportunities. Maintains customer documentation and success metrics while contributing to process improvements and exceptional customer experiences.

Own and grow strategic enterprise client relationships for RapidScale’s managed and professional services portfolio. Lead executive engagement, account strategy, revenue expansion, retention, forecasting, and complex multi-year sales cycles. Align cloud and managed services solutions to client business outcomes, coordinate cross-functional teams, mitigate account risks, and serve as the executive escalation point for client issues.

Owns and grows a portfolio of enterprise and upper mid-market clients by driving revenue, retention, expansion, and customer success. Builds senior stakeholder relationships, develops account strategies, identifies cloud and modernization opportunities, manages sales cycles through close, and coordinates solution engineering and delivery teams. Monitors account health, maintains pipeline and forecast accuracy, and ensures successful customer outcomes across managed and professional services.

Build and deploy governed AI agents, automations, and multi-agent systems for business teams. Responsibilities include identifying AI opportunities, translating needs into requirements, prototyping, integrating enterprise systems, instrumenting telemetry, measuring ROI, monitoring risks and costs, and applying governance controls. The role also develops reusable patterns, documents solutions, enables business users, and communicates lessons learned to the AI Center of Excellence.

Provide phone and live-chat support to clients and therapists, troubleshoot platform issues, educate customers, and advocate for their needs. Investigate root causes, collaborate with Product teams to improve the platform, meet quantitative support metrics, and adapt independently in a fast-paced remote startup environment.

Leads Known’s corporate affairs function, integrating strategic communications, reputation management, media relations, thought leadership, public policy, and ecosystem engagement. Builds relationships with federal agencies, standards organizations, think tanks, and industry stakeholders to advance agent identity and trustworthy AI. Establishes the function, manages agencies and advisors, recruits communications talent, coordinates executives and technical teams, and drives measurable market visibility and policy adoption.

Build and operate Philo’s ML and LLM infrastructure, including AWS and Kubernetes platforms, GPU scheduling, model serving, inference optimization, monitoring, evaluation, experimentation, and CI/CD. The role establishes infrastructure best practices, reliability, security, scalability, and Infrastructure as Code while supporting recommendation, video classification, and agent workloads. It also involves collaborating with engineers and vendors to deploy, instrument, and manage production systems.

Leads the Workday platform and service delivery function, managing consulting partners, budgets, capacity, priorities, technical requirements, configurations, and issue resolution across HCM, Recruiting, Payroll, Time and Attendance, and Scheduler. Partners with People teams and stakeholders, leads Workday training and access programs, tracks performance metrics, and supports compliance, audit evidence, and Sarbanes-Oxley controls.

Lead end-to-end UX for Gusto Payroll, define long-term vision, drive AI and automation initiatives, partner cross-functionally, mentor designers, and scale design systems to simplify complex payroll workflows.