Top Remote Jobs

Lead strategic onboarding, adoption, retention, renewal, and expansion for enterprise customer accounts. Build success plans, drive measurable business outcomes, conduct executive business reviews, manage renewal risk, identify growth opportunities, and maintain executive relationships. Use customer health metrics, CRM systems, customer success platforms, and business intelligence tools to guide portfolio decisions. Mentor Customer Success Managers and collaborate with Product, Sales, Marketing, Support, and Professional Services.

Manages a portfolio of B2B technology customers, guiding onboarding, adoption, value realization, retention, renewals, and growth. Develops customer success plans, monitors account health, conducts business reviews, coordinates cross-functional teams, escalates issues, and supports expansion opportunities. Maintains customer documentation and success metrics while contributing to process improvements and exceptional customer experiences.

Leads Known’s corporate affairs function, integrating strategic communications, reputation management, media relations, thought leadership, public policy, and ecosystem engagement. Builds relationships with federal agencies, standards organizations, think tanks, and industry stakeholders to advance agent identity and trustworthy AI. Establishes the function, manages agencies and advisors, recruits communications talent, coordinates executives and technical teams, and drives measurable market visibility and policy adoption.

Build and operate Philo’s ML and LLM infrastructure, including AWS and Kubernetes platforms, GPU scheduling, model serving, inference optimization, monitoring, evaluation, experimentation, and CI/CD. The role establishes infrastructure best practices, reliability, security, scalability, and Infrastructure as Code while supporting recommendation, video classification, and agent workloads. It also involves collaborating with engineers and vendors to deploy, instrument, and manage production systems.

Lead end-to-end UX for Gusto Payroll, define long-term vision, drive AI and automation initiatives, partner cross-functionally, mentor designers, and scale design systems to simplify complex payroll workflows.

Lead and develop a team of Enterprise Account Executives selling B2B SaaS solutions to large organizations, including public sector customers. The role owns revenue and pipeline performance, coaches sales representatives through call reviews and role-play, recruits top talent, supports complex deal strategy, analyzes sales metrics, and collaborates cross-functionally with Sales Development, Sales Engineering, Customer Success, Marketing, and Product teams.

Own partner-sourced and partner-influenced pipeline across ISVs, systems integrators, and carriers. Recruit and enable partners, create referral and co-selling programs, manage deal registration and account mapping in Salesforce, develop partner playbooks, run joint campaigns, and represent the company at partner and industry events.

Leads enterprise talent planning and design, integrating strategic workforce planning, skills intelligence, talent review, succession, career development, and employee growth. Designs scalable processes, decision frameworks, governance, user experiences, reporting requirements, and adoption strategies. Partners with Talent, Finance, Technology, HR, analytics, and business leaders to translate workforce insights into talent decisions, succession-risk visibility, skills-based planning, and workforce investment actions.

Guide SMB and mid-market sellers through onboarding, implementation, training, and activation of Square products. Manage multiple seller engagements, track milestones and go-live readiness, resolve blockers, escalate technical issues, and maintain proactive client communication. Contribute to onboarding process improvements, product knowledge, team collaboration, and AI-enabled workflow enhancements.

Serves as the strategic HR partner for Direct-to-Consumer and Sales teams. Responsibilities include workforce planning, organizational design, talent management, hiring, onboarding, training, performance management, employee engagement, succession planning, change management, and HR metrics analysis. The role advises senior leaders, partners with HR Centers of Excellence, supports organizational transformation, and promotes an inclusive, high-performance culture.