Top Remote Customer Support Jobs in Minneapolis–Saint Paul, MN

Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
20-45 Annually
Senior level
20-45 Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Provide best-in-class travel support across chat, call, and email; manage hotel, flight, car and rail bookings; maintain supplier and system knowledge; resolve issues within SLA; advise on fares, ticketing, and compliance; provide feedback to product teams and meet performance metrics.
Top Skills: AmadeusArcBspEmdGlobal Distribution System (Gds)McoNavan PlatformNdcPnrSabre
13 Days AgoSaved
Remote
USA
60K-75K Annually
Mid level
60K-75K Annually
Mid level
Insurance • Legal Tech • Social Impact
Phone-based client advocate who assesses situations, determines eligibility for benefits/compensation, advises next steps, and navigates internal tools (Salesforce). Handles sensitive conversations with empathy, works at high volume, and is measured by client impact and performance metrics. No prior legal experience required.
Top Skills: Salesforce
Reposted 14 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
188K-235K Annually
Mid level
188K-235K Annually
Mid level
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.
21 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
18-18 Hourly
Entry level
18-18 Hourly
Entry level
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
Provide phone-based customer service for small business lending: answer inbound calls, resolve account and payment issues, create payment plans, update accounts, and educate customers on products. Complete a four-week training program and deliver high-quality, empathetic verbal and written support while working remotely.
22 Days AgoSaved
Remote or Hybrid
USA
20-24 Hourly
Junior
20-24 Hourly
Junior
Healthtech • Social Impact • Software
Provide inbound support to payor partner clinicians and clients via phone, chat, and email; troubleshoot billing and product issues with RCM and Engineering; collaborate across Customer Operations; meet with manager for feedback and goals. Fully remote role with occasional (2-3/yr) travel for offsites.
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22 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
101K-165K Annually
Senior level
101K-165K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Lead a team of Customer Advocacy Associates to resolve complex escalations, own QA and vendor performance, manage SLAs/KPIs, drive cross-functional initiatives, analyze complaint trends, and implement scalable process and product improvements to enhance customer outcomes and reduce complaint rates.
6 Days AgoSaved
In-Office or Remote
7 Locations
Entry level
Entry level
Energy
Answer inbound/outbound/online customer contacts, resolve routine product/service issues, meet KPIs, document interactions in call tracking systems, maintain basic product knowledge, upsell when appropriate, and work rotating shifts in a fast-paced contact center environment.
13 Days AgoSaved
In-Office or Remote
6 Locations
Entry level
Entry level
Travel
Help clients plan and book cruise vacations: recommend itineraries, accommodations, excursions, and transportation; process bookings and payments; answer inquiries; resolve booking issues; maintain relationships with cruise lines, suppliers, and clients to ensure satisfaction.
7 Minutes AgoSaved
Remote
USA
20-20 Hourly
Entry level
20-20 Hourly
Entry level
Financial Services
Provide high-volume, frontline support via phone, live chat, and email for Patriot's payroll and accounting software. Troubleshoot customer issues, document interactions, relay feedback to product teams, and learn product and payroll fundamentals through an eight-week training program.
Top Skills: Accounting SoftwareCrm SoftwareEmail SystemsHigh-Speed InternetLive Chat PlatformsPayroll SoftwareVoip/Phone Systems
Reposted 14 Hours AgoSaved
Remote or Hybrid
United States
65K-65K Annually
Mid level
65K-65K Annually
Mid level
Healthtech
The role requires providing support to patients and clinical staff, assisting with appointments and insurance inquiries, maintaining records, and offering technical assistance for patient technologies.
Top Skills: Digital ToolsPatient Management SoftwareVirtual Communication Platforms
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