Top Remote Customer Support Jobs in Minneapolis–Saint Paul, MN

The Director of Call Center oversees sales operations, drives performance, enhances customer service quality, and implements innovative strategies for efficiency and scalability.

Analyze and forecast workforce needs for customer support. Develop staffing models, manage resources, and improve efficiency through data insights.

The Senior Manager, CX Enablement will develop systems for onboarding, training, and ongoing education for customer support teams, manage communication frameworks, and ensure a scalable knowledge management system.

Teaching Assistants will support learners in virtual training programs by providing guidance, answering questions, and facilitating discussions, both synchronously and asynchronously, while also grading assignments and offering individual support sessions.

Manage customer relationships and provide technical support in the Pulp & Paper industry. Ensure productivity and support growth opportunities. Monitor processes and report results.

The Insurance Claims Specialist manages patient accounts, submits claims, follows up on unpaid claims, and provides customer support, ensuring compliance with regulations.

Lead AI-enhanced customer operations by managing service models, integrating technology, analyzing data for optimization, and fostering a high-performance team culture.

The Insurance Quoter is responsible for calculating accurate insurance quotes based on client needs, collaborating with agents, ensuring compliance, and providing exceptional customer service.

Support online college courses as a Teaching Assistant, mentoring students, grading assignments, and facilitating discussions to enhance learning.

The Insurance Verification Specialist ensures accurate dental insurance verifications, manages client systems, and supports customer communication regarding verifications.