Top Remote Customer Support Jobs in Minneapolis–Saint Paul, MN

Provide technical customer support for Cellebrite SaaS solutions via phone, email, and chat. Troubleshoot browser-based application issues on Windows workstations, manage cases in CRM, meet SLAs/KPIs, collaborate with internal teams, and maintain high CSAT through clear communication and timely resolution.

Provide inbound bilingual (English/Spanish) customer support for energy-efficiency programs: handle calls, scheduling, enrollments, program education, basic tech support, chat/email interactions, follow scripts, use multiple platforms, meet performance metrics, and maintain scheduled shifts in a remote home-office environment.

Respond to live chat messages on business websites and social media, answer customer inquiries, share sales links and discounts, and support customer service and sales goals. Fully remote with training provided; immediate start and no prior experience required.

As a Remote Bilingual Transaction Coordinator, you will manage real estate transactions, ensuring smooth communication between all parties, while providing exceptional client support in both English and Spanish.

Provide compassionate, customer-focused support for existing insurance claims via high-volume inbound/outbound calls. Update claim status, document interactions, coordinate with vendors, repair shops, and rental agencies, process payments, schedule inspections, and use multiple systems to resolve complex claim issues while meeting scheduling and training requirements.

Provide customer service and telephone support for impound recovery operations. Monitor and process account queues, assign vendors, maintain Google Sheets reports, liaise between clients/customers/vendors, escalate issues, and follow up to ensure timely recovery and documentation.

Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.

Provide first-line tax support to US taxpayers: respond to inbound inquiries, prioritize escalations, liaise with partners, monitor tax workflows, and collaborate with tax, product, and engineering teams to resolve issues and improve the customer tax experience.

Provide global escalation support, resolve customer tickets, communicate effectively, and maintain updated partner data while meeting KPIs.

Serve as first point of contact for pre-settlement funding applicants in a high-volume inbound call center. Answer ~75-80 calls/day, collect and document applicant information, guide intake/onboarding, use CRM, meet sales/quality/productivity targets, follow scripts and compliance, and collaborate with internal teams.