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Top Remote Customer Success & Experience Jobs in Miami, FL
Artificial Intelligence • Fintech • Software
The Senior Forward Deployed Accountant leads enterprise customer engagements, automating accounting processes with AI Agents. Responsibilities include technical troubleshooting, workflow design, and collaborating with account teams for adoption and success.
Top Skills:
Ai AgentsAPIsPythonSQL
Edtech • Information Technology • Software
The Customer Success Manager will engage customers to maximize platform usage, drive renewals, build relationships, and analyze customer data for strategic recommendations.
Top Skills:
GainsightSalesforce
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Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
Manage a high-volume small-market book (50-75 accounts, ≤250 lives) to drive engagement, satisfaction, and retention. Own day-to-day client and broker relationships, track KPIs, execute engagement plans, manage concurrent projects, triage issues cross-functionally, lead client meetings and presentations, and travel up to 20% for in-person sessions.
Artificial Intelligence • Information Technology • Internet of Things • Software • Analytics • Automation • Manufacturing
The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.
Top Skills:
Ai ToolsManufacturing Operations Management SoftwareTraksys
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Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
The Senior Claims Learning & Development Specialist designs and delivers training programs for claims processes, ensuring compliance and effectiveness while partnering with multiple teams to support continuous improvement.
Top Skills:
Learning TheoryTraining Methodologies
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Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
As a Customer Success Manager, you will develop relationships with enterprise customers, driving their success and adoption of Jellyfish's platform through onboarding, training, and regular check-ins with account health.
Top Skills:
Jellyfish PlatformSoftware Development
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The role involves managing customer relationships, driving account retention, resolving issues, onboarding new customers, and sharing feedback internally.
Top Skills:
Salesforce
Cannabis • eCommerce • Enterprise Web • Logistics • Payments • Software • Database
Manage a book of cannabis brand clients to drive adoption, retention, and revenue through LeafLink's marketplace and financial solutions. Provide strategic guidance, training, cross-sell/upsell, track product issues, use Salesforce for account activity, and collaborate with Sales, Product, and Support to improve customer outcomes.
Top Skills:
LeaflinkSalesforce
Fintech • Software
The Customer Enablement Program Lead will coordinate customer education and enablement initiatives, support cross-functional teams, and improve operational effectiveness.
Top Skills:
LmsProject Management Tools
Fintech • Healthtech • HR Tech • Information Technology • Financial Services • Telehealth
The Care Manager will guide families through challenges post-loss, providing support via various channels, documenting processes, and enhancing user experience.
Top Skills:
Google SuiteSlackZendesk
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Top remote Companies in Miami, FL Hiring Customer Success & Experience Roles
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