Top Remote Customer Success & Experience Jobs in Miami, FL

Reposted 5 Days AgoSaved
Remote or Hybrid
2 Locations
132K-198K Annually
Senior level
132K-198K Annually
Senior level
Artificial Intelligence • Fintech • Software
The Senior Forward Deployed Accountant leads enterprise customer engagements, automating accounting processes with AI Agents. Responsibilities include technical troubleshooting, workflow design, and collaborating with account teams for adoption and success.
Top Skills: Ai AgentsAPIsPythonSQL
Reposted 6 Days AgoSaved
Remote or Hybrid
USA
104K-130K Annually
Senior level
104K-130K Annually
Senior level
Edtech • Information Technology • Software
The Customer Success Manager will engage customers to maximize platform usage, drive renewals, build relationships, and analyze customer data for strategic recommendations.
Top Skills: GainsightSalesforce
6 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
80K-107K Annually
Mid level
80K-107K Annually
Mid level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
Manage a high-volume small-market book (50-75 accounts, ≤250 lives) to drive engagement, satisfaction, and retention. Own day-to-day client and broker relationships, track KPIs, execute engagement plans, manage concurrent projects, triage issues cross-functionally, lead client meetings and presentations, and travel up to 20% for in-person sessions.
Reposted 6 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Internet of Things • Software • Analytics • Automation • Manufacturing
The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.
Top Skills: Ai ToolsManufacturing Operations Management SoftwareTraksys
Reposted 6 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
100K-125K Annually
Senior level
100K-125K Annually
Senior level
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
The Senior Claims Learning & Development Specialist designs and delivers training programs for claims processes, ensuring compliance and effectiveness while partnering with multiple teams to support continuous improvement.
Top Skills: Learning TheoryTraining Methodologies
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Reposted 6 Days AgoSaved
Remote or Hybrid
United States
150K-170K Annually
Junior
150K-170K Annually
Junior
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
As a Customer Success Manager, you will develop relationships with enterprise customers, driving their success and adoption of Jellyfish's platform through onboarding, training, and regular check-ins with account health.
Top Skills: Jellyfish PlatformSoftware Development
Reposted 6 Days AgoSaved
Remote
United States
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The role involves managing customer relationships, driving account retention, resolving issues, onboarding new customers, and sharing feedback internally.
Top Skills: Salesforce
7 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
90K-105K Annually
Mid level
90K-105K Annually
Mid level
Cannabis • eCommerce • Enterprise Web • Logistics • Payments • Software • Database
Manage a book of cannabis brand clients to drive adoption, retention, and revenue through LeafLink's marketplace and financial solutions. Provide strategic guidance, training, cross-sell/upsell, track product issues, use Salesforce for account activity, and collaborate with Sales, Product, and Support to improve customer outcomes.
Top Skills: LeaflinkSalesforce
Reposted 7 Days AgoSaved
Remote or Hybrid
United States
Senior level
Senior level
Fintech • Software
The Customer Enablement Program Lead will coordinate customer education and enablement initiatives, support cross-functional teams, and improve operational effectiveness.
Top Skills: LmsProject Management Tools
Reposted 7 Days AgoSaved
Remote
USA
23-25 Hourly
Junior
23-25 Hourly
Junior
Fintech • Healthtech • HR Tech • Information Technology • Financial Services • Telehealth
The Care Manager will guide families through challenges post-loss, providing support via various channels, documenting processes, and enhancing user experience.
Top Skills: Google SuiteSlackZendesk
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