Top Remote Operations & Support Jobs in Miami, FL

Manage and optimize Workday Recruiting and connected talent acquisition technologies. Configure business processes, reports, calculated fields, integrations, and EIB solutions; lead release testing, enhancements, implementations, and annual initiatives. Translate recruiting business needs into scalable system solutions, maintain data integrity, document requirements, resolve issues, and coordinate with Talent Solutions, IT, Finance, business leaders, and vendors.

Provides customer support through phone and virtual chat by answering product and website questions, resolving concerns, documenting interactions, educating customers, and following up proactively. The role requires empathy, active listening, accurate communication, timely issue resolution, and collaboration in a contact center environment. Employees also complete administrative tasks, attend meetings, follow safety procedures, and maintain their work area. Bilingual English and Spanish skills and printing or wide-format production experience are desirable.

This is an open application opportunity for candidates who do not see a suitable listed role. Applicants are invited to introduce themselves and submit a CV or resume for consideration.

Own and administer the firm's Intapp application suite, including user support, security, configuration, monitoring, upgrades, patching, documentation, integrations, workflows, forms, datasets, and SQL-based reporting. Partner with New Business Intake, Conflicts, Legal Operations, vendors, and cross-functional teams while supporting migration from on-premise systems to Intapp's cloud platform.

Open application for motivated candidates interested in future opportunities at Moov Pool Products. The company seeks initiative, teamwork, willingness to learn, and alignment with its culture. Applications are retained for consideration as suitable roles become available. The position offers a collaborative environment, professional development opportunities, and a focus on innovation and employee well-being.

Summer internship providing hands-on exposure to construction insurance and surety through projects with Insurance, Marketing, Accounting, Finance, and Claims professionals. Interns learn brokerage operations, receive mentorship, develop professional skills, and complete a capstone presentation. The program is in-office, does not provide relocation or housing assistance, and requires authorization to work in the U.S. without current or future visa sponsorship.

Manage and optimize Salesforce Service, Sales, and Experience Cloud environments; oversee integrations with third-party platforms and the organization’s LMS; maintain data quality; create reports and dashboards; analyze customer interaction data; improve CRM processes; document workflows; gather system requirements; train and support users; and troubleshoot technical issues.

Handle customer calls as an advocate, take ownership of concerns through resolution, coordinate follow-up on promised actions, and communicate clearly while organizing information and managing multiple tasks.

Provide high-level administrative support: manage calendars, coordinate vendors and travel, create and manage budgets and documents, handle IT support for devices, and follow projects to completion while maintaining vendor and client relationships.

The Manager of Transaction Management oversees all real estate transactions, leading a team while managing personal deals, ensuring accuracy and timeliness from contract to closing.