Top Remote Operations & Support Jobs in Miami, FL

The CRM Program Manager will oversee CRM administration, system improvements, training, and user adoption, ensuring effective integration with business objectives.

The job involves responsibilities that will be determined based on needs and hiring decisions.

The Field Technician will support in-store maintenance by troubleshooting display devices, replacing equipment, and ensuring smooth network operations.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

Serve as the front‑of‑house hub, managing visitor reception, phone routing, conference rooms, and office supplies. Support facilities, vendor coordination, mail/shipping, basic administrative tasks, onboarding setup, and small event logistics to maintain a polished, functional workplace.

The Senior Business Planner will manage organizational communications, enhance employee engagement, and drive operational excellence within Cybersecurity, IT, and Data Engineering, collaborating with senior executives and various stakeholders.

Support and improve the SMB sales operating system by running reporting and dashboards, diagnosing rep behavior and performance gaps, designing automations and workflows, maintaining SOPs and documentation, and partnering with sales leadership on ad-hoc analysis and execution to scale sales operations.

Design, deliver, and maintain onboarding and continuing education for Homeowners, Liability, and Auto claims. Create instructional content (VILT, e-learning, simulations), assess training needs via claims data and KPIs, run train-the-trainer and coaching programs, manage LMS content, and report on training effectiveness to claims leadership.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

The Implementation Specialist supports the delivery of a Transportation Management System, focusing on configuration, data migration, testing, and client collaboration to ensure successful implementation.

The Lead RN Reviewer supervises the RN team, ensuring performance metrics are met. Responsibilities include coaching, mentoring, and quality improvement oversight in a remote setting.