Top Remote Operations & Support Jobs in Miami, FL

Analyze and process low- to mid-level auto and transportation claims, perform coverage, liability and damage assessments, negotiate payments, pursue subrogation and salvage, communicate with insureds/agents/clients, meet state deadlines and support quality programs.

Analyze and adjudicate complex workers' compensation claims, manage litigation and settlements, calculate reserves and benefits, coordinate vendors, pursue recoveries/subrogation, ensure regulatory filings and client communication, and close claims within service expectations.

Handle hotel folio retrieval and reconciliations, confirm checkouts, assist with bookings and extensions, retrieve documentation, support inbound calls, and provide general hotel administrative support for claims-related housing.

The Relativity SME will support advanced Relativity usage, conduct training, resolve software issues, and manage templates and workflows for litigation support.

The Operations Support Compliance Auditor evaluates and audits compliance at various store locations, trains teammates, and recommends process improvements while maintaining communication with field leadership.

As a Payment Operations Specialist, you'll manage payment workflows, resolve transaction issues, collaborate with teams, and propose operational improvements.

Provide high-volume inbound/outbound phone support for K–12 enrollment, guide families through applications and documentation, record data in Salesforce, meet KPIs, troubleshoot issues, and maintain compliance and data security while working remotely.

Provide inbound telecom customer support from a remote home office: answer calls, troubleshoot mobile and network issues, resolve billing and service inquiries, de-escalate situations, and identify sales opportunities while following quality and security standards.

Lead CRM operations for HubSpot-based sales delivery: configure and optimize HubSpot, ensure data integrity, support deployments and integrations, audit setups, create SOPs/playbooks, collaborate with RevOps and data teams, and support onboarding to improve reporting, pipeline management, and scalability.

Lead Salesforce platform management and optimization to support business objectives, governance, user adoption, and operational performance.

Manage and quality-assure a national and international correspondent network: recruit, onboard, train, route orders, maintain accounts and records, resolve escalations, collaborate with IT and service teams, and handle related accounting and jurisdictional research.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.