Top Remote Operations & Support Jobs in Miami, FL

Provide high-level administrative and personal support to the CEO: manage scheduling, coordinate meetings and complex travel, take meeting notes and follow up on action items, prepare meeting materials, handle confidential information, organize executive team events and offsites, and perform ad hoc personal errands and tasks.

Conduct background investigations for the Department of Homeland Security, interviewing subjects and documenting findings to resolve issues and establish suitability.

Leads high-severity incident response for critical healthcare IT systems, coordinating technical teams, vendors, stakeholders, and executives through triage, escalation, resolution, and root cause analysis. Maintains ServiceNow documentation, supports incident, problem, and change management, analyzes trends, improves operational resiliency, mentors staff, and participates in 24/7 on-call coverage. The role is remote, includes irregular hours, and requires travel up to 25%.

Leads high-severity incident response for a healthcare IT environment, coordinating technical teams, stakeholders, vendors, and executives through resolution. Manages incident, problem, change, triage, root-cause analysis, documentation, SLA adherence, and process improvement using ServiceNow. Supports critical EHR, clinical, financial, and imaging systems, mentors team members, participates in on-call coverage, and works irregular overnight shifts. The role is remote, requires up to 25% travel, and requires obtaining Public Trust Level 5.

Enters, updates, verifies, and maintains company records in databases, spreadsheets, and internal systems. Reviews documents for errors, organizes electronic files, processes invoices and forms, protects confidential information, communicates data discrepancies, and completes clerical tasks accurately by established deadlines.

Provides remote administrative support through email and calendar management, data entry, recordkeeping, scheduling, customer service, correspondence preparation, and general office tasks. Requires strong organization, communication, attention to detail, multitasking, independent work ability, and proficiency with Microsoft Office and Google Suite.

Serves as the primary contact for policyholders through phone, email, and chat. Resolves coverage, billing, and claims inquiries; explains policy terms; processes policy changes and cancellations; documents interactions in CRM software; collaborates with claims and underwriting; and identifies upsell or cross-sell opportunities. Requires strong communication, empathy, problem-solving, multitasking, CRM proficiency, a high school diploma, and an Insurance Producer’s License or willingness to obtain one.

Manages corporate travel operations and leads Travel Consultants, Team Leads, and Associate Managers. Responsibilities include coaching, training, performance management, client issue resolution, itinerary and quality reviews, KPI and SLA oversight, reporting, payroll support, recruiting, process improvement, and ensuring effective use of travel systems and booking tools.

Provides high-touch travel management for VIP clients, including complex domestic and international airline, hotel, car, and rail bookings through Sabre. Handles itinerary changes, quotes, ticketing, airline coordination, travel regulations, client communications, queue management, and issue resolution while meeting productivity and service KPIs. Maintains expertise in travel policies, codes, preferred vendors, and government travel requirements.

Supports Manhattan Active Omni by troubleshooting user and integration issues, monitoring exceptions, conducting root cause analysis, testing configuration changes and releases, documenting resolutions, and developing user guidance. Collaborates cross-functionally to improve processes, support business initiatives, and enhance customer service. The role also prepares management recaps and continuously expands platform expertise.

Own Tekmetric’s IT function, including systems, endpoints, identity, SaaS, office infrastructure, support, and security. Lead a small team, establish technical direction, automate workflows, manage SSO and device platforms, partner on security operations, support office technology, build scalable controls, and manage the IT budget. The role is hands-on and requires strong technical contribution across automation, infrastructure administration, incident response, and identity management.

Supports enrollment operations through administrative tasks, recruitment outreach, family communication, application and registration assistance, documentation collection, compliance auditing, data entry, reporting, and project coordination. The intern collaborates with enrollment, operations, and campus teams to meet recruitment and enrollment goals, may conduct home visits and attend training events, and helps families complete enrollment requirements on time.

Manages insurance claims from intake through resolution, coordinating with internal teams, insurers, adjusters, vendors, and third-party administrators. Reviews documentation, tracks claim status and costs, maintains records, manages shared inbox communications, supports incident reporting in EHS Insight, distributes certificates of insurance, and escalates complex or sensitive claims. The role also assists with insurance reporting, documentation, follow-up, and process improvement.