Top Remote Healthtech Jobs in Miami, FL

Lead and coach the Customer Experience team across phone, email, chat, social and digital channels. Manage daily operations, performance metrics, QA coaching, workforce planning, escalations, and compliance. Partner cross-functionally to resolve recurring customer pain points, support onboarding and training, and implement new technology and self-service capabilities to improve customer outcomes and operational efficiency.

Lead and grow a product team to define and execute product vision and roadmap for a healthtech SaaS suite. Use AI and data to prioritize investments, design prototypes, manage integrations with EMRs, and collaborate across engineering, sales, customer success, and operations to deliver customer-first experiences and commercialize new features.

Senior leader owning broker and consultant distribution for Pivot Health: build and scale sales and account management teams, drive new business with agents/FMOs, establish SLAs and performance metrics, improve broker retention and experience, align distribution strategy with product and operations, and report pipeline and forecasts to executive leadership.

Lead and manage multiple Sales Excellence programs across North America, driving cross-functional alignment, project plans, risk mitigation, reporting to leadership, field rollout and adoption of tools and processes, and continuous improvement to deliver measurable commercial impact.

Lead sourcing for assigned internal client groups, run RFXs in Scanmarket, research and negotiate supplier contracts, measure sourcing value, and manage multiple projects to deliver cost savings.

Build and ship production-grade features across frontend and backend, scope and lead projects, mentor engineers, and contribute to product and technical roadmap using the company tech stack.

Embed with strategic healthcare customers to build and deploy production AI applications on Infinitus platforms. Deliver deployment artifacts (MCP servers, sub-agents, workflows), provide white-glove enterprise support, codify repeatable patterns, and guide safe LLM/agent adoption while collaborating with Product and Engineering.

Manage and grow client relationships, serve as primary point of contact for strategic accounts, drive revenue retention and expansion, coordinate cross-functional teams to meet client needs, and report on account performance and forecasts.

Design, build, and maintain Scala-based ETL and streaming data pipelines, APIs, and data microservices in Azure. Optimize LLM fine-tuning and RAG workflows, support DevOps/CI-CD practices, document standards, mentor engineers, and manage data ingestion frameworks for analytics and partner integrations.

Administer US benefits (health, dental, vision, FSA, 401(k)), manage open enrollment and leave programs, coordinate US payroll with Finance, run wellness and engagement initiatives, support full-cycle recruiting and onboarding, maintain ATS and HRIS data integrity, and provide operational support to the Talent team.