Top Remote Healthtech Jobs in Miami, FL

Lead and develop a team of Customer Success Managers while building scalable customer success operations, processes, playbooks, metrics, and workflows. Drive customer satisfaction, adoption, retention, executive engagement, escalations, and expansion opportunities. Partner cross-functionally with Product, Clinical, Operations, Sales, Marketing, Implementation, and Commercial to improve customer outcomes and organizational effectiveness.

Own and evolve B2B SaaS product experiences for corporate wellness programs. Responsibilities include product strategy and roadmap development, discovery, user research, competitive analysis, feature prioritization, requirements definition, lifecycle management, launches, KPI tracking, and cross-functional collaboration with Engineering, Design, Marketing, Sales, and Customer Success.

Build, launch, QA, monitor, and optimize email and SMS lifecycle campaigns and automated patient journeys in ActiveCampaign. Manage segmentation, triggers, personalization, suppression, tracking, reporting, testing, CRM hygiene, and campaign documentation. Troubleshoot automation and data issues, analyze funnel performance, maintain the lifecycle calendar, and partner with cross-functional teams on marketing technology, analytics, and a potential CRM migration.

Manages multiple healthcare improvement initiatives across timelines, budgets, workstreams, risks, deliverables, and stakeholder relationships. Coordinates Medical Affairs, Legal, compliance, health systems, professional societies, research institutes, and other partners. Tracks spending and milestones, supports governance meetings, synthesizes performance data, maintains project dashboards and collaboration tools, conducts landscape analyses, and identifies process improvements. Requires healthcare systems knowledge, quality improvement exposure, and CRO or pharma project management experience.

Administer and optimize enterprise .NET web applications across Azure, Windows Server, IIS, and SQL Server environments. Responsibilities include deployments, Tier 3 support, troubleshooting, incident response, automation, CI/CD, monitoring, release coordination, infrastructure administration, security improvements, and customer collaboration. The role supports highly available SaaS platforms and partners with development, DevOps, DBA, and business teams to improve reliability and operational efficiency.

Coordinates corporate meetings and conferences, including contracts, venues, budgets, registrations, and travel logistics. Manages company communications, social media content, newsletters, webinars, resumes, holiday initiatives, charitable donations, and employee gifts. Provides administrative and onboarding support, maintains records and trackers, resolves inquiries, supports account access, and assists with staff projects. The role requires strong organization, communication, independent judgment, event coordination, Excel proficiency, and social media experience.

Manage strategic DME provider accounts, strengthening partnerships, improving supplier performance, and identifying growth opportunities. Lead performance discussions, corrective actions, escalations, reporting, contract documentation, and cross-functional initiatives. Analyze operational data to identify risks, recurring failures, and process improvements that enhance reliability and patient outcomes. Serve as the primary liaison between provider partners and internal teams while supporting account retention, expansion, and operational alignment.

The Senior Engagement Manager oversees project management for Ascend 2.0 implementations, coordinating data onboarding, partner communication, and UAT across multiple projects to ensure successful delivery.

Leads global design and implementation of SAP Analytics Cloud Planning and SAP Group Reporting within an enterprise ERP transformation. Owns budgeting, forecasting, consolidation, close, reporting, controls, governance, integrations, data readiness, testing, cutover, and continuous improvement. Partners with Finance, IT, system integrators, and global sites to establish standardized processes, resolve design decisions, oversee delivery, and drive adoption across a multinational manufacturing organization.

Manage client relationships throughout implementation and ongoing support, serving as the primary client contact. Oversee KPIs, operational metrics, strategic planning, project execution, and client goal attainment. Translate client needs into platform opportunities, represent customer feedback to Product and Engineering, and develop case studies and success materials. The role requires healthcare client success or account management experience, strong communication, project leadership, and knowledge of medication management and healthcare quality measures.